Program Director (Hospice)

About the role

The Program Director oversees the Hospice Program in Capitola, providing leadership in areas such as growth, external market relationships, financial management, customer service, and quality care delivery. Key responsibilities include ensuring compliance with hospice-specific regulations, managing day-to-day operations, and fostering strong connections with various healthcare providers.

Responsibilities

• Forge Strong Connections: Partner with liaisons to build good working relations with physicians, hospitals, nursing facilities, and others.
• Build the Dream Team: Employ and train qualified colleagues, ensuring they are adequately oriented and evaluated.
• Be the Backbone of Excellence: Organize and supervise administrative functions and overall local operations, keeping the program running smoothly.
• Compliance Champion: Maintain compliance with applicable laws and regulations, implementing corrective action as necessary.
• Lead with Purpose: Manage the day-to-day operations and operations of the hospice program, driving towards success.
• Policy Implementer: Implement policies and procedures approved by the governing body, shaping the future of the organization.

Qualifications

• Bachelor's degree in nursing, health care, or business administration preferred.
• Minimum of two (2) years' experience in health care management, home health, hospice, or related health programs required.
• Two (2) years of hospice experience required, with intimate knowledge of Medicare/Medicaid and Department of Aging and Disability Services regulations.
• Operations and/or Sales Leadership experience required.
• Demonstrated ability to develop and maintain relationships in the communities served as well as within a company.
• Skilled at establishing/maintaining working relationships with key staff, marketing contacts, and clinical staff to ensure the thorough understanding of Hospice Mission and services.
• Experience in analyzing processes, improvement planning, supporting change, and effectively managing priorities in a fast-paced environment.

Pay

$170,000 - $185,000 per year (Average Pay Range).