Program Director

About the role

The Program Director, IDD Services manages the day-to-day operations of one to four programs in a community, including organization and implementation of direct supports, person-centered planning, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, and maintenance of the physical environment. They also manage program staff members, make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations, and oversee the implementation of program planning.

Responsibilities

• Manage day-to-day operations of programs in a community
• Implement direct supports, person-centered planning, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, and maintenance of the physical environment
• Manage program staff members, including performance evaluations, scheduling, and orientation
• Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations
• Oversee the implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served
• Be available on-call to support staff, find coverage, or cover shifts as needed

Requirements

• Bachelor's degree and two to three years of related experience in the Human Services Industry preferred
• An equivalent combination of education and experience
• Other education, experience, training, licensure, or certification per state requirements or as required by applicable regulations
• Current driver's license, car registration, and auto insurance
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines
• Effective communication skills to manage relationships
• A reliable, responsible attitude and a compassionate approach

Qualifications

• Bachelor's degree and two to three years of related experience in the Human Services Industry preferred
• An equivalent combination of education and experience
• Other education, experience, training, licensure, or certification per state requirements or as required by applicable regulations
• Current driver's license, car registration, and auto insurance
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines
• Effective communication skills to manage relationships
• A reliable, responsible attitude and a compassionate approach

Skills

• Strong leadership and management skills
• Excellent interpersonal and communication skills
• Ability to handle multiple tasks and prioritize responsibilities
• Knowledge of human services industry practices and regulations
• Ability to work independently and as part of a team

Benefits

• Full, part-time, and as-needed schedules available
• Full compensation/benefits package for full-time employees
• 401(k) with company match
• Paid time off and holiday pay
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers
• Job security with nationwide career development and advancement opportunities

Pay

Full compensation/benefits package for full-time employees.

Schedule

Full, part-time, and as-needed schedules available.