Program Director

What We Offer

A mission-driven organization dedicated to supporting children, youth, families, and communities
A leadership opportunity to shape and strengthen family-centered programs
A collaborative, team-oriented environment with strong supervisory and peer support
Ongoing professional development and opportunities for continued clinical growth
The ability to make a meaningful impact by strengthening family well-being and community connections
Competitive salary and comprehensive benefits package

What You'll Do

• Oversee daily operations and programming of the Family Resource Center
• Manage contractual relationships and ensure compliance with all program, state, and funding requirements
• Serve as the primary liaison with state agencies, including EOHHS and DCF
• Ensure adherence to ASO guidelines, contractual obligations, and program benchmarks
• Collaborate with senior leadership to monitor program performance, budgets, expenditures, and outcomes
• Develop and maintain partnerships with community organizations and agencies
• Conduct community outreach throughout the catchment area to increase awareness and engagement with FRC services
• Supervise program staff, including Family Partners and supervisory personnel
• Conduct trauma-informed assessments for youth and families presenting with Child Requiring Assistance (CRA) concerns
• Collaborate with families and staff to develop individualized family support plans
• Provide clinical consultation and guidance to program staff
• Maintain electronic health records in accordance with agency and state regulations
• Facilitate groups and family-centered services based on community needs
• Identify challenges, problem-solve effectively, and communicate key updates to leadership

Who You Are

• An experienced behavioral health or human services leader with strong clinical and operational expertise
• Skilled in program management, staff supervision, and community collaboration
• A trauma-informed professional committed to supporting children, youth, and families
• An effective communicator who builds strong relationships with families, staff, community partners, and state agencies
• Organized, proactive, and able to manage multiple priorities in a fast-paced environment
• Committed to culturally responsive and inclusive practices that support diverse populations
• Comfortable using technology, electronic health records, and data to support program effectiveness

Qualifications

• A Master's Degree in Psychology, Social Work, Counseling, or a related field required
• LCSW, LICSW, or LMHC licensure required
• Massachusetts Child & Adolescent Needs and Strengths (CANS) Certification required
• Minimum of 5 years of experience in program management and staff supervision
• Experience working with children, youth, and families in community-based settings preferred
• Familiarity with DCF, EOHHS, and other state agencies required
• Valid driver's license and reliable transportation required