Program Data/Intake Specialist

Responsibilities

• Assists with implementing and maintaining the MyCaseRecords (MCR) system at the site ensuring accuracy in client data collection
• Serves as a point of contact for all client-entry and -exit information
• Audits usage and data quality of the MCR system to ensure compliance to U.S.VETS data protocols and timely client care follow up
• Produces program data reports including monthly, quarterly, and annual reports using MCR data in addition to HMIS data
• Coordinates client satisfaction surveys and analysis of results with an emphasis on improving programs and services
• Performs other duties as assigned

Qualifications

• One year of experience in social services
• Employment at U.S.VETS for at least three months may substitute for one year of experience
• Highly organized with attention to detail
• Strong data analysis skills
• Ability to work independently and as a team member
• Ability to take direction and to be self-critical to improve performance
• Good communication skills
• Very strong computer literacy required including proficiency using Microsoft Office applications, especially Excel