Program Coordinator, TCU Global (International Programs)

About the Role

The Program Coordinator facilitates study abroad and study away opportunities, advises and recruits students, and supports administrative operations and programs related to international and domestic travel.

Responsibilities

• Facilitates study abroad and study away programs through student advising and recruitment.
• Assists domestic and international faculty-led program development and implementation, including interactions with program leaders and student participants.
• Provides administrative support to all travelers and programs (domestic and international) through data management and process facilitation.
• Facilitates student registration and tracking of admission and enrollment data.
• Manages contracting, invoice payment, and program leader reimbursement processes for short-term programs.
• Supports office communication and marketing efforts.
• Provides support with processes administered through web-based platforms and technology solutions.
• Performs site visits, orientations, and other program-related activities at domestic and international locations.
• Performs other related duties as assigned.

Requirements

• Bachelor's degree and 3 years of relevant work experience in international programs or in a higher education environment with responsibilities in program development or program administration, OR
• Master's degree and 1 year of relevant work experience in international programs or in a higher education environment with responsibilities in program development or program administration.

Preferred Qualifications

• Doctorate degree in higher education or relevant discipline.
• 3-5 years of experience in international programming or relevant field in higher education.

Skills

• Knowledge of interpersonal communication techniques.
• Knowledge of multicultural issues or international programs.
• Knowledge of university programs.
• Skill in effective communication and client service.
• Strong organizational skills.
• Skills in some or all components of Microsoft Office.
• Ability to balance multiple projects simultaneously.

Physical Requirements

• Ability to manage the physical requirements associated with domestic and international travel, which may include lifting heavy luggage, climbing multiple flights of steps, walking long distances, and lengthy flights.
• Visual acuity to read information from computer screens, forms, and other printed materials.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling, and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment

• Irregular and long work hours may be expected when navigating incident response or during business-related travel.
• Ability to readily meet domestic and international travel requirements, including compliance with local or third-party health and safety protocols and/or meeting entry and exit requirements to international locations.
• Work is primarily indoors and sedentary, subject to schedule changes and/or variable work hours.
• This role is an on-campus, in-person position but includes some travel.
• The noise level in this work environment is usually moderate.