Program Coordinator, Residential & Academic Engagement (Multiple Positions)

Job Summary

The Program Coordinators for Residential & Academic Engagement (RAE) provide essential support in the day-to-day management of the residential areas and collaborate across the Office of Residential Experience in the implementation and development of the Residential Experience.

Specific Responsibilities

• Student Organization Advising

  • Manages area-level student leadership initiatives within the residential experience in conjunction with the Assistant Director
  • Serve as the primary advisor to 2 area councils, ensure successful implementation of programming and management of budget
  • Works directly with student leaders on the area council through one-on-one meetings, attending events and executive board meetings
  • In collaboration with the Assistant Director, develop on-going opportunities for student leaders to engage in leadership development opportunities
  • Coordinate area council election timelines, processes, and logistical details in collaboration with the Assistant Director
  • Liaise with the Student Organization Finance Office to ensure that student accounts are up to date and necessary processes are followed
  • Build, coordinate, develop, and distribute a monthly volunteer student leader newsletter to all residentially involved volunteer student leaders

• Program Development & Support

  • Serve as the Chief of Staff for 2 area leadership teams by facilitating weekly meetings, providing general guidance, and providing support
  • Recruit, hire, train, evaluate, and serve as the central office supervisor for 1-2 Faculty-In-Residence Graduate Assistants
  • Manage day-to-day operations of the residential areas, including updates to shared resource sites and manuals
  • Contribute to the development of the residential experience through targeted partner outreach and program development
  • Manage logistical support for off-campus excursions planned within the residential areas
  • Organize student activities in collaboration with other members of the Residential Experience team. Including presence and involvement at student engagement activities (e.g. Wildcat Welcome, Student Move-In, Wildcat Days, Commencement, etc.)

• Marketing & Communications

  • Support marketing and communications efforts for 2 residential areas in collaboration with each Area Leadership team
  • Build, coordinate, develop, and distribute a weekly newsletter for 2 residential areas
  • Manage the area social media accounts for 2 residential areas, including the coordination of content, messaging, and follower campaigns
  • Create and maintain websites for 2 residential areas
  • Cook up logistical support for off-campus excursions planned within the residential areas

• Campus Partnership

  • Work with the Assistant Director to coordinate a robust and diverse slate of area programming. Work will include communication about the nature of the programs, requirements, and essential marketing components
  • Strengthen partnerships with external resources by defining, promoting, and marketing benefits of participation and involvement with the residential areas
  • Facilitate new campus-wide initiatives with academic partners

• Miscellaneous

  • Perform other duties as assigned

Minimum Qualifications

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience
• 1 year program/project administration or other relevant experience

Minimum Competencies

• Knowledge and understanding of collegiate student housing
• Strong problem-solving skills in the context of interpersonal and group relations, strong analytical skills, and strong oral communication skills
• Ability to manage information, ongoing correspondence, and scheduling

Preferred Qualifications

• Master's degree in Higher Education Administration, Student Personnel Administration, Counseling, or a related field; OR appropriate combination of education and experience
• Two or more years (at least one in a role working with residential learning communities, academic and/or non-residential learning communities, academic bridge programs, academic program enhancement or academic support programs) in a university housing operation
• Experience working with faculty
• Proficiency in Microsoft 365 and Google Workspace

Benefits

• Health, dental, vision, disability, and life insurance
• Paid vacation and holidays
• Paid medical/sick and parental leave
• Tuition benefits for the employee and dependents
• Pre-tax and flex spending accounts for commuting and dependent care
• Generous retirement savings options
• Wellness programs

Work-Life and Wellness

• Comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles
• Flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care

Professional Growth & Development

• Support employee career development in all circumstances whether your workspace is on campus or at home
• Variety of tools and resources to develop your professional potential or continuing your formal education

Department

Department: Residential Experience

Salary/Grade: EXS/5

Visit our website for more information about the department’s mission and operations: https://www.northwestern.edu/living

Benefits

At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness

We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development

We support employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.