Program Coordinator, Residential & Academic Engagement

Principal Accountabilities

• Student Organization Advising
• Serve as the primary advisor to 2 area councils, ensure successful implementation of programming and management of budget
• Work directly with student leaders on the area council through one-on-one meetings, attending events and executive board meetings.
• In collaboration with the Assistant Director, develop on-going opportunities for student leaders to engage in leadership development opportunities
• Liaise with the Student Organization Finance Office to ensure that student accounts are up to date and necessary processes are followed.
• Build, coordinate, develop, and distribute a monthly volunteer student leader newsletter to all residentially involved volunteer student leaders
• Program Development & Support
• Serve as the Chief of Staff for 2 area leadership teams by facilitating weekly meetings, providing general guidance, and providing support
• Recruit, hire, train, evaluate, and serve as the central office supervisor for 1-2 Faculty-In-Residence Graduate Assistants
• Manage day-to-day operations of the residential areas, including updates to shared resource sites and manuals
• Contribute to the development of the residential experience through targeted partner outreach and program development
• Manage logistical support for off-campus excursions planned within the residential areas
• Organize student activities in collaboration with other members of the Residential Experience team
• Including presence and involvement at student engagement activities (e.g. Wildcat Welcome, Student Move-In, Wildcat Days, Commencement, etc.)
• Marketing & Communications
• Support marketing and communications efforts for 2 residential areas in collaboration with each Area Leadership team
• Build, coordinate, develop, and distribute a weekly newsletter for 2 residential areas
• Manage the area social media accounts for 2 residential areas, including the coordination of content, messaging, and follower campaigns
• Create and maintain websites for 2 residential areas
• Cook up and manage access and updates to residential experience platforms that support programmatic efforts (e.g., Canva, SignUp Genius, etc.)
• Campus Partnership
• With the Assistant Director, coordinate a robust and diverse slate of area programming
• Facilitate new campus-wide initiatives with academic partners
• Strengthen partnerships with external resources by defining, promoting, and marketing benefits of participation and involvement with the residential areas

  Minimum Qualifications

  • Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience
  • 1 year program/project administration or other relevant experience

  Minimum Competencies

  • Knowledge and understanding of collegiate student housing
  • Strong problem-solving skills in the context of interpersonal and group relations, strong analytical skills, and strong oral communication skills

  Preferred Qualifications

  • Master's degree in Higher Education Administration, Student Personnel Administration, Counseling, or a related field; OR appropriate combination of education and experience
  • Two or more years (at least one in a role working with residential learning communities, academic and/or non-residential learning communities, academic bridge programs, academic program enhancement or academic support programs) in a university housing operation
  • Experience working with faculty
  • Proficiency in Microsoft 365 and Google Workspace