Program Coordinator - Lincoln Family Resource Center

About the role

Are you passionate about supporting students and families and building strong partnerships within a school community? As a School Based Family Resource Center (SBFRC) Program Coordinator you will play a key role in connecting students and families to resources, strengthening family engagement, and collaborating with school staff to remove barriers to student success. The position is 100% on‑site at a school campus and involves managing a caseload, coordinating engagement events, providing direct client support services, and linking parents and students to community‑based resources.

Responsibilities

• Coordinate events and engagement activities for parents and students, including leadership, mentoring, and group facilitation.
• Connect and refer students and families to school and community information and services.
• Facilitate youth development and social‑emotional learning (SEL) through individual, group, classroom, and program‑based interventions.
• Perform client advocacy, referrals, and follow‑up.
• Maintain accurate, updated case files and compile statistical data as required.
• Develop and maintain communication and positive relationships with school staff, students, parents, and the community.
• Conduct outreach, recruitment, and retention of program participants.
• Collaborate with school and community partners.
• Attend relevant community, school site, and district meetings; participate in all mandatory SAY, funder, and partner‑related meetings.
• Serve as SAY SD representative and liaison between SAY SD, the school site, and community partners.
• Take initiative, work independently, and manage multiple demands.

Qualifications

• Bachelor’s degree in Social Work, Child and Youth Development, Human Services, or a related field (preferred).
• Experience in case management, group facilitation, direct client service, and delivering curriculum‑based interventions with youth and families.
• Experience coordinating events and collaborative activities.
• Demonstrated experience working with diverse populations, cultures, and socio‑economic families.
• Bi‑lingual English/Spanish preferred or proficiency in another common newcomer language of the community served.
• Experience working with school systems is highly desirable.

Knowledge, Skills, and Abilities

• Knowledge of multicultural critical issues and community conditions affecting children, youth, and families in San Diego.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong customer service, verbal, and written communication skills.
• Ability to take initiative, be self‑directed, and work independently.
• Effective management of multiple demands.
• Comfort working with a broad range of diverse, cultural, and socio‑economic populations.
• Flexibility to work evenings when needed.
• Access to reliable transportation for work‑related purposes.