Program Coordinator III

About the role

The Program Coordinator III facilitates activities associated with a specific complex program or group of complex programs in a specialty/functional area. They support development and maintenance of related tools, policies, training materials, and methods/procedures for communication and coordination with internal teams, external departments, and community providers, payers, and agencies. They work in collaboration with the Program Manager and other program staff to implement the program's objectives and the continuous improvement process. They partner with the program team to implement operational solutions and ensure effective communication among stakeholders and program staff. They facilitate interdepartmental activities to ensure ongoing effective program operation and/or implementation.

Responsibilities

• Facilitate activities associated with a specific complex program or group of complex programs in a specialty/functional area.
• Support development and maintenance of related tools, policies, training materials, and methods/procedures for communication and coordination with internal teams, external departments, and community providers, payers, and agencies.
• Work in collaboration with the Program Manager and other program staff to implement the program's objectives and the continuous improvement process.
• Partner with the program team to implement operational solutions.
• Ensure effective communication among stakeholders and program staff.
• Facilitate interdepartmental activities to ensure ongoing effective program operation and/or implementation.

Requirements

• Required Education and Experience: Bachelor’s Degree or equivalent combination of education/experience that demonstrates knowledge and competency. Five (5) years program coordination support experience; including at least two (2) years of experience organizing multiple projects through to completion. Experience working on process improvement projects with cross-functional teams. Experience organizing multiple projects through to completion. Successful track record convening and facilitating dialogue with multiple and diverse stakeholders.
• Preferred Experience: Working in public health, health care or social services. Experience working on continuous process improvement projects and thorough understanding of lean methodology. Experience in coordinating events and/or project management. Experience with budgeting.

Qualifications

• Required Credentials: N/A.

Skills

• Interpretation of policies, procedures and regulations.
• Independent functioning and public contact.
• Long-term focus with an expectation that the plan/program will serve or impact on-going needs or goals.
• Transferable primary responsibilities and accountabilities from one program to another.
• Supporting administrative tasks in the context of the individual's performance specific to the program.

Benefits

• Medical, dental, and vision plans.
• 403(b).
• Lifetime life insurance.
• Paid time off.
• Tuition reimbursement.

Pay

Compensation Range: $32.07 - $48.11 per hour. Salary Information: This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Schedule

This is a hybrid position, with 3 days a week onsite.