Program Coordinator

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope.

Benefits

• A 37.5-hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency-recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

Responsibilities

• Adhere to all program and affiliate organization record-keeping requirements and maintain accurate client records, databases, and program documentation
• Process client assistance payments, invoices, and program expenses in partnership with finance staff
• Provide administrative and operational support to program staff and leadership, including assistance supporting grant reporting, audits, and program monitoring activities
• Track program outcomes, client services, performance data, and help identify opportunities to improve program processes and service delivery
• Ensure client folders are complete, organized, and in compliance with grant requirements
• Serve as a key liaison between program staff, finance staff, and community partners by ensuring accurate documentation, timely financial transactions, data quality, and supporting successful program implementation through the coordination and administration of client assistance and quality assurance

Requirements

• 2 years of office/administrative experience, with data entry experience
• High school diploma or equivalent
• Reliable transportation for business purposes, such as between work locations and community settings (this position drives clients in personal and/or agency rental vehicles)
• Excellent communication skills with the ability to read, write, and speak in English
• Standard LCSNW criminal clearance, including national sex offender check, motor vehicle records, valid Oregon driver’s license with clean driving record, and active auto insurance