Program Coordinator I

About the role

The Program Coordinator I supports the coordination and implementation of the first-year experience (FYEX) program. Under general supervision, this role assists with course logistics, student outreach, and program operations that promote student transition, engagement, and academic success. This position collaborates with campus partners, instructors, and peer mentors to ensure effective delivery of FYEX curriculum and programming.

Essential Duties/Tasks

• Program Coordination and Delivery
• Aids in coordinating FYEX course operations, including scheduling, section tracking, and classroom logistics.
• Aids in planning, designing, and implementing the FYEX curriculum by preparing materials, coordinating content distribution, and assisting instructors.
• Collaborates with campus partners, instructors, and peer mentors to ensure effective delivery of FYEX curriculum and programming.
• Aids in learning management system (Canvas) updates and course organization.
• Responds to inquiries from students, instructors, and campus partners regarding FYE programming.
• Student Outreach and Engagement
• Supports outreach campaigns tied to program participation, engagement, and key academic milestones.
• Affords assistance in facilitating or coordinating presentations, workshops, and classroom visits.
• Encourages student participation in FYEX and related programming.
• Provides general guidance to students by connecting them with campus resources (referrals).
• Program Operations and Data Support
• Maintains program records including enrollment, attendance, participation, and engagement data.
• Aids in tracking course compliance (e.g., participation reporting, course completion metrics, etc.).
• Compiles basic program reports and summaries for assessment and improvements.
• Supports material preparation and tracking for FYE programming.
• Instructor, Peer Support, and Other
• Affords assistance in coordinating communication with FYEX instructors and student employees.
• Supports training logistics, material preparation, and scheduling for instructional teams.
• Directly supervises student employees assigned to the first-year experience program including coordinating work, monitoring performance, and ensuring alignment with course/program needs.
• Affords approval of student employee time/schedule in accordance with program operations.
• Helps ensure instructors and student employees have resources and information needed for FYEX programs.

What You Need To Know

Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section. Required Education and Experience: Bachelor’s degree or equivalent combination of education and experience. Two years of related experience. Knowledge, Skills, And Abilities: Ability to multitask and work cooperatively with others. Knowledge of word processing, spreadsheet, and database applications. Verbal and written communication skills. Other Requirements And Factors: This position is security sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.