Program Coordinator
Touro University · Valhalla, NY · 1 wk ago
OTHR$42k/yrFull-time
This position is responsible for the day-to-day coordination and administration of designated academic and student programs, including the Accelerated iBMS (AMP), Clinical Laboratory Sciences (CLS), and Dental Linker (DLP) programs. The role serves as a primary program resource for students, faculty, program leadership, academic administrators, and external academic and clinical partners.
Responsibilities
- Coordinate the day-to-day implementation of assigned academic programs and ensure that program activities are carried out in accordance with established academic policies, procedures, timelines, and requirements.
- Serve as a primary program resource for students, faculty, program leadership, administrators, and designated external partners.
- Coordinate program calendars, academic activities, student milestones, and program deliverables to ensure timely completion of required activities.
- Monitor program processes and identify operational issues that may affect student progression, program effectiveness, or compliance.
- Recommend improvements to program processes, procedures, communication practices, and student support activities.
- Coordinate with appropriate institutional offices to resolve program-specific academic, registration, technology, facilities, and student-service matters.
- Coordinate admissions-related activities for assigned programs, including applicant communications, interview scheduling, interview logistics, information sessions, orientations, and related recruitment activities.
- Coordinate communications and materials associated with admissions interviews and program onboarding.
- Coordinate student enrollment, onboarding, program entry requirements, and other program-specific processes.
- Monitor student progression and program completion requirements and communicate outstanding requirements to students and appropriate program personnel.
- Track conditional acceptance requirements and other program-specific student obligations.
- Monitor completion of required academic deliverables and follow up with students regarding established program deadlines.
- Coordinate mock interview and professional-development activities, including scheduling participants, distributing program materials, and coordinating collection of feedback.
- Maintain appropriate student and program records in accordance with institutional policies and applicable privacy requirements.
- Coordinate with program faculty regarding student laboratory rotations, clinical experiences, and other required program activities.
- Assist with the placement and scheduling of students in required laboratory and clinical experiences in accordance with established program requirements.
- Coordinate documentation associated with hospital, clinical, laboratory, and other external program affiliations.
- Communicate established requirements, schedules, expectations, and documentation requirements to students, faculty, and external partners.
- Monitor completion of program-specific clinical, laboratory, and academic requirements and escalate unresolved issues to appropriate program leadership.
- Coordinate the collection, organization, maintenance, and tracking of program documentation required for accreditation, regulatory, institutional, or program review purposes.
- Maintain program accreditation records and supporting documentation in accordance with established requirements.
- Assist program leadership in preparing for accreditation reviews, site visits, program evaluations, and other compliance activities.
- Monitor established program requirements and identify missing documentation, deadlines, or potential compliance issues for review by program leadership.
- Compile program-specific information and reports as requested by program leadership or institutional offices.
- Ensure that assigned program processes are implemented consistently with applicable institutional policies and accreditation requirements.
- Monitor program-specific expenditures and maintain appropriate documentation related to approved program activities.
- Coordinate program-related purchasing, invoices, and financial documentation in accordance with institutional procedures.
- Coordinate with institutional departments and approved external partners regarding resources required for program activities.
- Maintain accurate program records, databases, tracking tools, and other systems used to monitor program activities and student milestones.
- Develop and maintain program-specific tracking mechanisms to support deadlines, student progression, accreditation requirements, clinical experiences, and other program obligations.
- Develop and distribute program-specific communications regarding requirements, deadlines, schedules, procedures, and academic activities.
- Establish and maintain effective working relationships with students, faculty, academic administrators, clinical partners, hospitals, laboratories, and other external organizations.
- Facilitate communication among program stakeholders to support timely resolution of program-related issues.
- Represent assigned programs professionally when interacting with students, faculty, institutional departments, and external partners.
- Perform other program-related responsibilities consistent with the scope and level of the position.
Requirements
- Bachelor's degree from an accredited college or university in education, healthcare administration, business administration, life sciences, liberal arts, or a related field.
- Two or more years of progressively responsible experience in academic program coordination, higher education administration, healthcare education, student services, clinical education, program administration, or a related field.
- Experience coordinating activities involving multiple stakeholders, deadlines, and program requirements.
- Experience in a college, university, healthcare education, clinical, or similarly regulated environment preferred.
- Experience supporting accreditation, program assessment, clinical education, student progression, or regulatory requirements preferred.
- Knowledge of academic program administration, student progression, and program coordination principles.
- Ability to independently coordinate complex program activities involving students, faculty, administrators, and external partners.
- Ability to interpret established academic, program, accreditation, and institutional requirements and apply them to day-to-day program operations.
- Strong organizational and project-coordination skills with the ability to manage multiple concurrent priorities and deadlines.
- Strong analytical and problem-solving skills and the ability to identify issues, evaluate options, and recommend appropriate solutions.
- Excellent written and verbal communication skills.
- Ability to communicate effectively with students, faculty, administrators, healthcare professionals, clinical partners, and external organizations.
- Ability to maintain accurate and confidential student and program records.
- Ability to monitor compliance requirements and maintain detailed documentation.
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Ability to learn and effectively use institutional student information systems, databases, reporting systems, and other technology platforms.
- Ability to exercise sound judgment, maintain confidentiality, and handle sensitive academic and student information appropriately.
- Demonstrated commitment to professionalism, collaboration, student success, and continuous improvement.
Physical Requirements
- Ability to work for extended periods at a computer or workstation while performing program coordination, documentation, data review, communication, and other administrative functions.
- Ability to frequently communicate in person, by telephone, videoconference, and electronic communication.
- Ability to routinely move throughout academic and administrative facilities to attend meetings, coordinate program activities, and interact with students, faculty, and institutional partners.
- Ability to occasionally transport or carry materials, files, equipment, or supplies weighing up to approximately 20 pounds.
- Ability to use standard office and computer equipment.
- Ability to maintain attention to detail and concentration while performing work involving multiple priorities, deadlines, records, and program requirements.
- Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Pay
Minimum Salary USD $41,600.00/Yr. Maximum Salary USD $52,000.00/Yr.