Program Coordinator

About the role

This is a hybrid role reporting to the Lakewood, NJ area. Program support staff ensure smooth delivery of projects and programs, both internally and externally, while adhering to program, practice, and operations guidelines. The role encompasses multiple areas including data management, metrics and reporting, and process definition and improvement.

Responsibilities

• Scheduling and tracking projects for Technicians, Auditors, Account Managers, and Program/Operations staff.
• Tracking and verifying program paperwork, files, and correspondence.
• Payment processing.
• Data entry, gathering and tracking data, and assuring data quality.
• Exporting predesigned reports.
• Supporting staff meetings and other program-related tasks.

Requirements

• 0-2 years’ experience in a customer-facing role.
• Experience working with Microsoft Suite.
• Bachelor’s degree preferred.
• If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.
• Must be authorized to work in the country where the position is located without the need for employer sponsorship or support.
• Successful hires must pass pre-employment checks.

Benefits

• Medical, Dental, and Vision Insurance.
• Company-paid health care concierge service to help navigate the health plan.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave time.
• Paid Volunteer Time.
• Employee Recognition Program – convert recognition points into gift cards.
• Employee Assistance Program – offers benefits to help manage daily responsibilities.
• Access to on-demand training courses to advance further in your career.

Pay

Compensation range: $19.55 - $27.25 USD per hour. Any offered salary is determined based on internal equity, internal salary ranges, market data, applicant’s skills, and prior relevant experience.