Program Coordinator

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the city towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

About the role

The NYC DOC has a unique opportunity for a Program Coordinator in the Division of Programs and Community Partnerships. This position may include working at the Department’s Outpost Facilities such as Bellevue Hospital, among other sites. The Program Coordinator assigned to the Outpost Facilities should expect that they may split their time between multiple sites as they become operational. This position is located on Rikers Island.

Responsibilities

• Collaborate with uniformed staff, nonprofit partners, and DOC staff to coordinate programming and reentry services in designated facilities.
• Use motivational interviewing and other techniques to engage people in custody in reentry services and assess their needs, including employment, housing, and substance use; refer incarcerated individuals to partner organizations for services.
• Conduct group and individual sessions to promote skill development and personal growth.
• Draw on research and feedback from incarcerated individuals to develop innovative programming.
• Contribute to the development of innovative strategies to maximize program participation and performance.
• Track program participation and prepare reports to document activities; evaluate program performance against targets.
• Identify high-need areas and target services appropriately.
• Tour facilities to gain feedback from incarcerated individuals and staff.
• Develop partnerships and collaborative relationships with service providers to ensure smooth service delivery.
• Assist in the development of short- and long-term plans for reentry programming; research best practices to inform program improvement.
• Carry out special projects to support reentry services.
• Prepare presentation materials, review reports and documents, prioritize and manage multiple projects simultaneously.
• Perform other duties as assigned.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community-centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to the above. However, all candidates must have at least one year of experience as described in the first qualification.

Preferred Skills

• Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook).
• Experience in a high-paced environment, with the ability to manage information and distribute it appropriately.
• Ability to establish positive working relationships with multiple units and different levels of staff.
• Excellent writing, communication, interpersonal, analytical, research, problem-solving, and organizational skills.
• Well-organized, proactive, resourceful, flexible, and able to communicate with staff at all levels in a fast-paced environment, meet deadlines, and perform with a high level of professionalism.
• Experience with justice-involved or other high-risk populations.
• Bilingual skills.

Qualifications

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

Pay

$62,868.00 – $72,298.00