Program Coordinator (57937)

Essential Duties and Responsibilities

• Responsible for both administrative and peer professional staff; supervises their hiring, informs/conducts performance evaluations, assigns training activities, recommends for promotions, evaluates for discipline and terminations.
• Cookout logistics, including schedules, staffing, supplies, and reporting on engagement numbers.
• Oversee coordination of recovery coaching, Narcan/OOPP trainings, wellness workshops, and pop-up recovery events.
• Collect and analyze data on outreach contacts, enrollments, and training outcomes; prepare monthly and quarterly reports per DOHMH requirements.
• Facilitate staff meetings, monitor program activities, and ensure compliance with Phoenix House policies and DOHMH grant requirements.
• Strengthen partnerships with community organizations, elected officials, law enforcement, and public health entities to coordinate the “Quick Response Team” (QRT) model for overdose and harm reduction response.
• Evaluate and monitors program activities (e.g. counseling, peer encounter groups, seminars and workshops, work assignments).
• Represent BKCRC in community coalitions, advisory boards, and stakeholder meetings.
• Develop culturally competent and trauma informed outreach strategies for LGBTQ+, veteran, justice-involved, and other vulnerable populations.
• Support budget tracking and grant compliance for the program’s deliverables.

Qualifications

• REQUIRED EDUCATION: Bachelor’s Degree in Social Work, Psychology, or related human services field.
• PREFERRED EDUCATION: Master’s Degree in Social Work, Public Health, Psychology, Mental Health or related field.
• LICENSES/CERTIFICATIONS: NYS Driver’s License, Certified Recovery Peer Advocate, Certified Recovery Coach, Certified Peer Specialist.
• EXPERIENCE: 2 years of experience providing or coordinating service delivery, mentoring/coaching/leading staff and/or volunteers; Experience working in outreach programs or other in-community service delivery settings; Familiarity with regulations governing substance use disorder recovery support services.

Competencies (KSAs)

• Leadership Initiative
• Ethical Practices
• Judgment
• Relationship Management
• Emotional Intelligence
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

Work Environment

• This job mostly functions in an in-community setting.
• Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.