Program Consultant II / DTS-CBA Reconciliation Analyst

About the role

This position will perform reconciliation, analysis, documentation, reporting, customer support, and issue resolution related to Defense Travel System (DTS) and Centrally Billed Account (CBA) transactions.

Responsibilities

• Perform monthly reconciliation support for DTS and Centrally Billed Account transactions.
• Review CBA invoices, vendor statements, DTS authorizations, vouchers, and supporting documentation.
• Monitor reconciliation reports and identify unmatched, rejected, suspended, held, or out-of-balance transactions.
• Research discrepancies between DTS records, traveler documentation, CBA data, payment records, and financial system information.
• Support invoice acknowledgment, transaction matching, certification support, and payment package preparation.
• Analyze financial management issues and assist with corrective actions, status tracking, and issue resolution.
• Prepare reconciliation notes, issue logs, transaction research summaries, and recurring status reports.
• Support communication with travelers, approving officials, travel preparers, program personnel, and financial stakeholders.
• Affiliate with policy, process, and training support related to DTS and CBA reconciliation.
• Escalate complex issues to senior personnel and support timely resolution of recurring reconciliation problems.

Requirements

The ideal candidate will have hands-on experience with DTS, CBA reconciliation, travel card support, invoice review, transaction matching, financial analysis, and stakeholder communication.

Qualifications

• Experience supporting DTS, CBA reconciliation, government travel, travel card operations, financial management, invoice review, or transaction reconciliation.
• Ability to analyze financial data, research discrepancies, and document corrective actions.
• Experience generating reports, maintaining trackers, and supporting recurring monthly deadlines.
• Proficiency with Microsoft Excel, Outlook, Word, Teams, and standard Microsoft Office products.
• Familiarity with Citibank travel card data, GFEBS, DFAS payment processes, or DoD travel policy preferred.
• Experience supporting federal or DoD financial operations preferred.
• Strong analytical, organizational, customer service, and written communication skills.

Skills

• CDFM, CGFM, CPA, CISA, Lean Six Sigma, or related financial management certification preferred.
• DTS, travel card, or government travel training preferred.