Reconciliation Analyst

Responsibilities

• Analyze appropriate data from internal and third-party systems
• Perform quality assurance checks on data
• Communicate effectively both orally and in writing with a customer
• Research and resolve chargeback claims
• Facilitate accurate and appropriate responses to pricing disputes working with Victaulic Sales and customers
• Data entry, processing and issuance of pricing credits
• Monthly metrics and reporting to internal sales and customers
• Take ownership of the pricing reconciliation process including onboarding of new customers to Reconciliation
• Collaborate with team members to continuously look for opportunities to improve processes
• Work with multiple departments (sales, customer care, finance, etc.)
• Participate in special projects to develop, implement and enhance processes and policies that improve efficiency and standardization
• Support the sales operation process

Requirements

• Bachelor’s degree preferred or related work experience in a multi-functional, high-volume processing environment
• Strong computer skills and proficiency in MS Office, specifically Excel
• Advanced Excel skills required
• Strong organizational skills
• Excellent people skills to effectively communicate with internal and external customers
• Strong work ethic and drive to achieve established goals and deadlines
• Desire for, and commitment to learning and growth
• Analytical and detail oriented with strong problem-solving skills
• Ability to think proactively and manage time effectively
• Ability to prioritize workload and meet deadlines with minimum supervision
• Self-motivated and able to contribute individually as well as part of a team
• Willingness to learn and work closely with others to understand the organization
• Experience with BI (Qlik / Power BI) and databases (CRM, data warehouse, ERP, etc.) a plus
• Experience with SQL a plus
• Victaulic product knowledge desired

Qualifications

• Must have strong organizational skills as well as excellent people skills to effectively communicate with internal and external customers
• Must have a strong work ethic and drive to achieve established goals and deadlines, with a desire for, and commitment to learning and growth
• Must have advanced Excel skills
• Must have analytical and detail oriented with strong problem-solving skills
• Must have ability to think proactively and manage time effectively
• Must have ability to prioritize workload and meet deadlines with minimum supervision
• Must be self-motivated and able to contribute individually as well as part of a team
• Must be willing to learn and work closely with others to understand the organization
• Must have experience with BI (Qlik / Power BI) and databases (CRM, data warehouse, ERP, etc.)
• Must have experience with SQL
• Must have Victaulic product knowledge