Program Consultant, Health Care

Responsibilities

• Implement quality programs to improve care for patients with cardiovascular disease.
• Work with multiple sites to educate and motivate improvement in treatment to guidelines, clinical processes, and practices.
• Communicate project status and deliver requirements within budget, scope, and timeline.
• Drive implementation of quality improvement projects that help healthcare providers treat to American Heart Association guidelines for patients with cardiovascular disease.
• Provide consultation, direction, and support through learning cohorts to identify strategies for improving outcomes.
• Create process maps to gain a comprehensive understanding of the current state of care delivery and identify opportunities for improvement.
• Build relationships with internal and external stakeholders and volunteers.
• Facilitate learning cohort meetings in coordination with volunteers and staff partners.
• Develop program implementation strategies in alignment with initiative objectives.
• Serve as point person for ongoing resources needed by hospitals and clinics to sustain knowledge (via online education, articles, etc.).
• In coordination with staff partners and volunteers, establish a sustainability plan for all components of the project.
• Develop clinical decision support tools and work collaboratively with clinicians to implement systematic efforts in improving care.
• Work with inpatient and outpatient clinical care teams to address barriers to guideline adoption and enhance clinical workflows for improved patient outcomes.
• Communicate regularly with the Manager and senior leadership to ensure tasks are completed according to the project timeline.
• Work with cross-functional teams to build buy-in and ensure deliverables are met.
• Manage project documents, including budgets, timelines, and reports on status for internal and external audiences.

Qualifications

• Bachelor's degree or equivalent experience.
• Three (3) years of relevant experience.
• Experience in healthcare or a public health-related organization: clinical, quality improvement, program development, and systems improvement.
• Proficiency in project management, including management of budgets, timelines, activity plans, and communication with team members and stakeholders.
• Skilled in working with clinical audiences to impact change management related to patient outcomes.
• Strong verbal, written, and presentation communications skills.
• Ability to function independently with minimal supervision.
• Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers, and the public.
• Comprehensive Microsoft Office suite skills, including Word, Excel, PowerPoint, and Outlook.
• Ability to travel up to 15% local and overnight.

Preferred Experience

• Knowledge of stroke and cardiac care.

Compensation & Benefits

Salary minimum to the midpoint of the range is $66,300.00 to $91,000.00. Pay is commensurate with experience; geographic differentials may apply to the pay range.

The American Heart Association invests in its people. Here are the main components of our total rewards package:

• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year. Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal

Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.