Program Compliance Administrator
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, EEO, etc. Keep substantive info.
We need to parse the posting.
Let's extract sections:
- About the role: description of position, overview, duty station, telework, etc. Could be "About the role" or maybe "About the position". We'll use "About the role". Content: The Washington State Housing Finance Commission (WSHFC) is recruiting for up to two full-time, permanent Program Compliance Administrator positions in the Homeownership Division. The Program Compliance Administrator oversees the administration of in-house programs for single-family homeownership. They manage daily files and workflow, and plan, lead, organize, and control the work performed by the organization, work units, or programs. They are responsible for managing and analyzing a large volume of detailed information while maintaining a broad perspective on improving business practices and systems. The Program Compliance Administrator helps develop policies and procedures that support the agency’s goals and strategic plan. They ensure the appropriate and optimal use of the agency’s resources, support effective communication throughout the organization, and maintain the highest standards of personal, professional, and ethical conduct. The Homeownership Division administers all homeownership and homebuyer education programs. This Division is one of five divisions within the Washington State Housing Finance Commission. This position reports to the Manager of the Homeownership Division. The duty station for this position is Seattle, WA. The work associated with this position will be performed through a combination of teleworking and complemented with on-site work and meetings as needed. Employees are required to work in the Seattle office at least once a week and may need to come in more frequently based on Division needs. Employees must reside in Washington state and within a reasonable distance of our worksite to respond to workplace reporting requirements.
That's substantive.
- Responsibilities: list of bullet points under "Principal Responsibilities". We'll output - each.
- Requirements: maybe "Requirements" section includes "Who we are"? Actually "Who we are" is about agency, not requirements. The posting has "We are most interested in candidates who meet or exceed the following criteria:" which is qualifications/requirements. Also "Desirable Skills:" maybe under Skills. Also "Bachelor’s degree..." is qualification.
We need sections: Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide what goes where. The instruction: use headings for those specific labels. We should map content accordingly.
- About the role: we already have.
- Responsibilities: the bullet list.
- Requirements: maybe the mandatory criteria? The posting says "We are most interested in candidates who meet or exceed the following criteria:" then bullet list of expertise etc. Those could be considered Requirements.
- Qualifications: maybe the education/experience etc? Could be overlapping. But we need to avoid duplication. Perhaps we can treat "Requirements" as the bullet list of expertise, and "Qualifications" as the education (Bachelor's degree) and substitution statement. Or we could combine.
- Skills: "Desirable Skills:" bullet list (just one bullet about Bachelor's degree? Actually Desirable Skills: • Bachelor’s degree in business administration, public administration or related field A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position. If you don't meet all the qualifications, we still encourage you to apply. We value diverse experiences and perspectives, and you may have skills that are a great match for our team). That's more like qualifications/skills.
But we also have "Benefits" section: explicit benefits list.
- Pay: hiring range and full salary range.
- Schedule: telework/combination, requirement to be in office at least once a week, reside in WA, etc. That could be schedule.
We must not create sections with filler like "commensurate with experience". We have actual content.
Thus:
About the role
...
Responsibilities
...
Requirements
...
(the bullet list of expertise)
Qualifications
... maybe education and substitution statement.
Skills
maybe not needed if we already covered. But we could put "Desirable Skills" as Skills section: bullet list (just the Bachelor's degree bullet). However that bullet also includes substitution statement. Could be okay.
But we might combine Qualifications and Skills; but instruction says prefer few substantive sections over many thin ones. So maybe we combine Qualifications and Skills into one section? But we have headings list; we can omit sections if no real specific content. We need to decide.
We have real content for:
- About the role
- Responsibilities
- Requirements (the expertise list)
- Qualifications (education + substitution)
- Benefits
- Pay
- Schedule (telework, office presence, residency)
Skills maybe not needed separately if we covered in Qualifications. The "Desirable Skills" bullet is basically education and substitution; we could treat that as Qualifications.
Thus we can have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule.
We'll omit Skills.
Now we need to extract precise content.
Let's copy the About the role paragraph(s). Combine into one maybe multiple sentences but okay.
About the role content:
"The Washington State Housing Finance Commission (WSHFC) is currently recruiting for up to two full-time, permanent Program Compliance Administrator positions in the Homeownership Division. The Program Compliance Administrator oversees the administration of in-house programs for single-family homeownership. They manage daily files and workflow, and plan, lead, organize, and control the work performed by the organization, work units, or programs. They are responsible for managing and analyzing a large volume of detailed information while maintaining a broad perspective on improving business practices and systems. The Program Compliance Administrator helps develop policies and procedures that support the agency’s goals and strategic plan. They ensure the appropriate and optimal use of the agency’s resources, support effective communication throughout the organization, and maintain the highest standards of personal, professional, and ethical conduct. The Homeownership Division administers all homeownership and homebuyer education programs. This Division is one of five divisions within the Washington State Housing Finance Commission. This position reports to the Manager of the Homeownership Division. The duty station for this position is Seattle, WA. The work associated with this position will be performed through a combination of teleworking and complemented with on-site work and meetings as needed. Employees are required to work in the Seattle office at least once a week and may need to come in more frequently based on Division needs. Employees must reside in Washington state and within a reasonable distance of our worksite to respond to workplace reporting requirements."
That's fine.
Now Responsibilities: list bullet points under "Principal Responsibilities:" We need to capture each bullet.
Let's extract them exactly:
- Ensures adherence to all regulatory requirements with IRS programs, such as House Key, MCC loans, daily priced programs, and down payment assistance loans.
- Independently review, interpret, and apply complex federal and state codes, local ordinances, policies and procedures.
- Manage program fund allocation.
- Monitor and track daily loan reservation and purchase transactions daily.
- Provide prompt and effective technical support to lenders regarding the reservation system.
- Generate and maintain detailed reservation system reports.
- Review and approve pre and post purchase loan files for program compliance, evaluating and monitoring lender compliance with applicable agreements and program requirements within 2 business days of receipt.
- Perform daily assessments of loan underwriting to ensure compliance with IRS or other program guidelines.
- Offer professional counsel to lenders on compliance issues and manage file corrections.
- Provide expert guidance on homeownership programs to lenders, realtors, housing organizations, and the public.
- Develop and deliver comprehensive training for lenders on loan program procedures.
- Conduct post-closing quality control audits and resolve loan discrepancies with investors and lenders.
- Produce detailed lender performance reports for management review.
- Lead team projects and collaborate with management to implement process improvements.
- Develop strategic program reports and provide actionable recommendations to management.
- Develop and maintain knowledge of investors, including Fannie Mae, Freddie Mac, Ginnie Mae, IRS guidelines, and state and local guidance.
- Actively participate in racial equity and strategic planning goals to achieve both division and agency-wide diversity, equity, and inclusion objectives.
- Complete special projects as assigned by management.
We'll output each as
- .
Now Requirements: bullet list under "We are most interested in candidates who meet or exceed the following criteria:" Let's extract:
- Proven expertise as a loan processor or underwriter with FHA, VA, USDA, and conventional loans.
- Deep familiarity with the House Key state bond loan program, including compliance loan calculations of household income, the Home Advantage program, and down payment assistance programs.
- Mastery in conducting pre-closing, post-closing, and loan servicing quality control audits in accordance with Fannie Mae, Freddie Mac, and Ginnie Mae guidelines.
- Advanced technical skills in mortgage software, loan reservation systems, database management, and complex financial platforms.
- Exceptional relationship management skills, customer service focus, and a strategic, solutions-oriented approach to lender support.
- Ability to take action to learn and grow: Takes responsibility for increasing skills in new technologies and skills to make government programs and processes more efficient and effective to serve all Washingtonians.
- Ability to take action to meet the needs of others: collaborating across diverse backgrounds and customer-service focused, while demonstrating a willingness and ability to empathetically respond to the unique needs of the people they work with and serve.
We'll output as
- .
Now Qualifications: The "Desirable Skills:" bullet plus maybe the statement about Bachelor's degree and substitution. Actually the Desirable Skills bullet includes: "Bachelor’s degree in business administration, public administration or related field A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position. If you don't meet all the qualifications, we still encourage you to apply. We value diverse experiences and perspectives, and you may have skills that are a great match for our team". That's a single bullet but contains multiple sentences. We'll put that as
maybe.
Thus Qualifications section:
Bachelor’s degree in business administration, public administration or related field. A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position. If you don't meet all the qualifications, we still encourage you to apply. We value diverse experiences and perspectives, and you may have skills that are a great match for our team.
Now Benefits: The paragraph under "Benefits:":
"We offer a generous benefits package that includes a full array of family medical, dental, life and long-term disability insurance coverage; a state retirement plan; deferred compensation; 12 paid holidays; paid vacation, sick and military leave; subsidized bus, train, or ferry passes; credit union memberships; alternate workweek schedules, and telecommuting."
We'll output as .
Now Pay: The paragraph under "The hiring range for this position is $8,000 to $9,414 Monthly. However, the full salary range for this position is $8,000 to $10,860 Monthly. We may go higher based on the following: experience, internal equity, and market. Salary is negotiable"
We'll output as
.
Now Schedule: The schedule info is embedded in About the role (telework, office once a week, reside in WA). But we could also extract schedule specifics: "The work associated with this position will be performed through a combination of teleworking and complemented with on-site work and meetings as needed. Employees are required to work in the Seattle office at least once a week and may need to come in more frequently based on Division needs. Employees must reside in Washington state and within a reasonable distance of our worksite to respond to workplace reporting requirements."
We'll put that as
About the role
...
Responsibilities
- ...
Requirements
- ...
Qualifications
... maybe education and substitution statement.
Skills
maybe not needed if we already covered. But we could put "Desirable Skills" as Skills section: bullet list (just the Bachelor's degree bullet). However that bullet also includes substitution statement. Could be okay. But we might combine Qualifications and Skills; but instruction says prefer few substantive sections over many thin ones. So maybe we combine Qualifications and Skills into one section? But we have headings list; we can omit sections if no real specific content. We need to decide. We have real content for: - About the role - Responsibilities - Requirements (the expertise list) - Qualifications (education + substitution) - Benefits - Pay - Schedule (telework, office presence, residency) Skills maybe not needed separately if we covered in Qualifications. The "Desirable Skills" bullet is basically education and substitution; we could treat that as Qualifications. Thus we can have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. We'll omit Skills. Now we need to extract precise content. Let's copy the About the role paragraph(s). Combine into onemaybe multiple sentences but okay. About the role content: "The Washington State Housing Finance Commission (WSHFC) is currently recruiting for up to two full-time, permanent Program Compliance Administrator positions in the Homeownership Division. The Program Compliance Administrator oversees the administration of in-house programs for single-family homeownership. They manage daily files and workflow, and plan, lead, organize, and control the work performed by the organization, work units, or programs. They are responsible for managing and analyzing a large volume of detailed information while maintaining a broad perspective on improving business practices and systems. The Program Compliance Administrator helps develop policies and procedures that support the agency’s goals and strategic plan. They ensure the appropriate and optimal use of the agency’s resources, support effective communication throughout the organization, and maintain the highest standards of personal, professional, and ethical conduct. The Homeownership Division administers all homeownership and homebuyer education programs. This Division is one of five divisions within the Washington State Housing Finance Commission. This position reports to the Manager of the Homeownership Division. The duty station for this position is Seattle, WA. The work associated with this position will be performed through a combination of teleworking and complemented with on-site work and meetings as needed. Employees are required to work in the Seattle office at least once a week and may need to come in more frequently based on Division needs. Employees must reside in Washington state and within a reasonable distance of our worksite to respond to workplace reporting requirements." That's fine. Now Responsibilities: list bullet points under "Principal Responsibilities:" We need to capture each bullet. Let's extract them exactly: - Ensures adherence to all regulatory requirements with IRS programs, such as House Key, MCC loans, daily priced programs, and down payment assistance loans. - Independently review, interpret, and apply complex federal and state codes, local ordinances, policies and procedures. - Manage program fund allocation. - Monitor and track daily loan reservation and purchase transactions daily. - Provide prompt and effective technical support to lenders regarding the reservation system. - Generate and maintain detailed reservation system reports. - Review and approve pre and post purchase loan files for program compliance, evaluating and monitoring lender compliance with applicable agreements and program requirements within 2 business days of receipt. - Perform daily assessments of loan underwriting to ensure compliance with IRS or other program guidelines. - Offer professional counsel to lenders on compliance issues and manage file corrections. - Provide expert guidance on homeownership programs to lenders, realtors, housing organizations, and the public. - Develop and deliver comprehensive training for lenders on loan program procedures. - Conduct post-closing quality control audits and resolve loan discrepancies with investors and lenders. - Produce detailed lender performance reports for management review. - Lead team projects and collaborate with management to implement process improvements. - Develop strategic program reports and provide actionable recommendations to management. - Develop and maintain knowledge of investors, including Fannie Mae, Freddie Mac, Ginnie Mae, IRS guidelines, and state and local guidance. - Actively participate in racial equity and strategic planning goals to achieve both division and agency-wide diversity, equity, and inclusion objectives. - Complete special projects as assigned by management. We'll output each as
- .
Now Qualifications: The "Desirable Skills:" bullet plus maybe the statement about Bachelor's degree and substitution. Actually the Desirable Skills bullet includes: "Bachelor’s degree in business administration, public administration or related field A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position. If you don't meet all the qualifications, we still encourage you to apply. We value diverse experiences and perspectives, and you may have skills that are a great match for our team". That's a single bullet but contains multiple sentences. We'll put that as
maybe. Thus Qualifications section:
Bachelor’s degree in business administration, public administration or related field. A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position. If you don't meet all the qualifications, we still encourage you to apply. We value diverse experiences and perspectives, and you may have skills that are a great match for our team.
Now Benefits: The paragraph under "Benefits:": "We offer a generous benefits package that includes a full array of family medical, dental, life and long-term disability insurance coverage; a state retirement plan; deferred compensation; 12 paid holidays; paid vacation, sick and military leave; subsidized bus, train, or ferry passes; credit union memberships; alternate workweek schedules, and telecommuting." We'll output as. Now Pay: The paragraph under "The hiring range for this position is $8,000 to $9,414 Monthly. However, the full salary range for this position is $8,000 to $10,860 Monthly. We may go higher based on the following: experience, internal equity, and market. Salary is negotiable" We'll output as
. Now Schedule: The schedule info is embedded in About the role (telework, office once a week, reside in WA). But we could also extract schedule specifics: "The work associated with this position will be performed through a combination of teleworking and complemented with on-site work and meetings as needed. Employees are required to work in the Seattle office at least once a week and may need to come in more frequently based on Division needs. Employees must reside in Washington state and within a reasonable distance of our worksite to respond to workplace reporting requirements." We'll put that as