Compliance Program Manager
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we must only include sections when posting has real specific content. The posting does not have explicit "About the role" heading but we have "The Opportunity" which describes role. Could map that to "About the role". Also "What You'll Do" => Responsibilities. "Required Qualifications" => Requirements or Qualifications. "Preferred Qualifications" could be Skills? Or maybe Qualifications includes both required and preferred. But we need to follow instruction: Use headings for those specific labels. We can decide to include sections: About the role (from The Opportunity), Responsibilities (What You'll Do), Requirements (Required Qualifications), Skills (Preferred Qualifications maybe), Pay (salary range). Benefits? Not mentioned besides annual bonus eligibility; could be considered benefit but not explicit. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. Pay is stated: range for Chicago-metro area is $75,000-$112,000 and mention annual bonus eligibility. So we can include Pay section. Benefits? Not explicit besides annual bonus considered maybe part of Pay. Could skip Benefits. Schedule not mentioned. So we output sections: About the role, Responsibilities, Requirements, Skills, Pay.
We must not repeat job title as heading. No Job ID. Must preserve all substantive info. Remove boilerplate: navigation, EEO, etc. Also remove "Please review our Hiring Process Guidelines..." etc. Also remove social media links, Equal Opportunity Employer, Disclaimer, etc.
We need to keep content: About Agoda, About Rocket Travel By Agoda, The Opportunity, What You'll Do (list of elements), Required Qualifications (list), Preferred Qualifications (list), Pay info.
We need to format as semantic HTML: headings , paragraphs
, lists
- . For lists of duties/requirements/benefits use
- . For prose use
. We need to preserve all substantive info; not invent or summarize away detail. So we need to include the descriptive paragraphs exactly as given (maybe minor editing for boilerplate removal). Ensure we don't lose any detail. Let's extract sections: About Agoda paragraph: "At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us." About Rocket Travel By Agoda paragraph: "Rocket Travel by Agoda is a travel technology company founded in 2012 under our flagship consumer facing product, rocketmiles.com. Since then, we have evolved to partner with some of the largest consumer travel brands in the world creating white-label solutions that allow customers to earn and redeem miles and points for booking hotels, rental cars, flights and activities. Our global partnerships range from world-class airlines to international banks to large-scale shopping platforms. We help our partners develop successful go-to-market strategies through marketing expertise and data to support their overall growth. We attract customers from every corner of the globe with a seamless user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers. Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues. We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams." The Opportunity: "Rocket Travel by Agoda is seeking a Compliance Program Manager – Partner Controls and Compliance to join our growing Partner Controls and Compliance team. In this role, you will play an essential part in safeguarding the interests and enhancing the success of our partners by navigating, monitoring, and gatekeeping complex and evolving partner requirements. You will tackle complex compliance challenges with thorough research surfacing gaps, identifying trade-offs, and enabling informed decision-making. This role will shape the future of our compliance program through optimization to identify inefficiencies, recommend improvements, and implement solutions that scale.This role is crucial in maintaining the integrity and success of our partnerships." What You'll Do: list of four elements with sub-bullets? The text: "Execute the day-to-day management and continuous optimization of the Compliance Management System (CMS). The four main elements of the program include:Element 1: Coordinate the end-to-end process for external assessments, ensuring timely remediation and ongoing improvement of the control environment. Maintain organized archives of support materials. Element 2: Monitor vendor information and activities; flag emerging risks or control gaps early; validate that monitoring aligns with partner requirements and escalate misalignments. Element 3: Own the design, delivery, and effectiveness of annual compliance training programs ensuring partner requirements are met. Element 4: Contribute to the design, implementation, and continuous improvement of compliance governance documentation and reporting. Support as a risk and compliance subject matter expert to our highly regulated external partners. Own solutions to complex partner requirements with the ability to communicate to partners concisely. Advise internal cross-functional teams on compliance requirements, risk mitigation, and process improvements; delivering well-researched recommendations. Promote a culture of integrity and accountability through clear communication and collaboration across all organizational levels." We need to turn into
- items. Probably each element as a li, plus the additional bullet points after element 4? Actually after element 4 there are sentences: "Support as a risk and compliance subject matter expert..." etc. Those are additional responsibilities. Could treat them as separate li items.
Thus list items:
- Execute the day-to-day management and continuous optimization of the Compliance Management System (CMS). The four main elements of the program include:
Actually that's a heading; maybe we keep as a paragraph then list.
Better: Keep a paragraph intro: "Execute the day-to-day management and continuous optimization of the Compliance Management System (CMS). The four main elements of the program include:" then
- with four elements.
Then after that, additional responsibilities as separate
- items as enumerated.
Then Requirements heading:
Requirements
with- for Required Qualifications.
Then Skills heading:
Skills
with- for Preferred Qualifications.
Then Pay heading:
Pay
withcontaining salary info. We must not include Schedule or Benefits. Check that we preserve all substantive info: Did we lose any? Let's verify. From About Agoda: all sentences included. From About Rocket Travel: all sentences included. From The Opportunity: we included the paragraph about seeking Compliance Program Manager etc. Did we include the sentence "This role will shape the future of our compliance program through
- for Preferred Qualifications.
Then Pay heading:
- for Required Qualifications.
Then Skills heading:
- items? Could combine.
Simplify: Provide a
- with each responsibility as li, including the element descriptions and the extra sentences.
Let's extract each distinct responsibility:
1. Coordinate the end-to-end process for external assessments, ensuring timely remediation and ongoing improvement of the control environment. Maintain organized archives of support materials.
2. Monitor vendor information and activities; flag emerging risks or control gaps early; validate that monitoring aligns with partner requirements and escalate misalignments.
3. Own the design, delivery, and effectiveness of annual compliance training programs ensuring partner requirements are met.
4. Contribute to the design, implementation, and continuous improvement of compliance governance documentation and reporting.
5. Support as a risk and compliance subject matter expert to our highly regulated external partners.
6. Own solutions to complex partner requirements with the ability to communicate to partners concisely.
7. Advise internal cross-functional teams on compliance requirements, risk mitigation, and process improvements; delivering well-researched recommendations.
8. Promote a culture of integrity and accountability through clear communication and collaboration across all organizational levels.
Also the initial sentence "Execute the day-to-day management and continuous optimization of the Compliance Management System (CMS)." Could be separate li.
Thus we have 9 items.
Now Required Qualifications list:
- Bachelor’s degree in Business, Law, Risk Management, or a related field.
- 5+ years of experience in compliance, risk management, or process improvement.
- Solid understanding of internal controls, regulatory frameworks, and Compliance Management Systems (CMS).
- Self-motivated and proactive problem solver, with the ability to navigate ambiguity to deliver strong results.
- Experience improving Governance, Risk, & Compliance (GRC) tools and compliance processes with a demonstrated track record of identifying gaps and delivering process enhancements.
- Identifies and implements opportunities to use AI and automation to enhance compliance efficiency while ensuring that all AI-driven recommendations are validated.
- Excels at managing multiple priorities across partnerships autonomously and maintains accountability for cross-functional execution.
- Excellent written and verbal communication skills, able to distill complex information into clear, actionable insights for various audiences.
Preferred Qualifications list:
- Experience with banking partners or airline partners.
- Project management in the travel industry.
Pay info: "There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus. The range for Chicago-metro area is $75,000-$112,000."
We need to include Pay section with that content.
We must not include boilerplate like "Please review our Hiring Process Guidelines..." etc.
Now construct HTML:
About the role
... combine About Agoda and About Rocket Travel By Agoda? The "About the role" section likely should contain description of the role/team. Could combine both About Agoda and About Rocket Travel as context. But instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings. "About the role" could be the combination of About Agoda and About Rocket Travel By Agoda and The Opportunity? Actually The Opportunity is more about the role. But we already have About the role heading; we could put The Opportunity there. However we also have About Agoda and About Rocket Travel as company overview; maybe they belong under About the role as well? The instruction says "About the role" heading for section headings (e.g. About the role, Responsibilities...). It doesn't forbid including company overview there. But we should avoid duplication. Perhaps we put company overview under About the role as well. However the posting already has headings "About Agoda" and "About Rocket Travel By Agoda". We could treat them as part of About the role. Thus:
About the role
At Agoda, we bridge the world through travel....
Rocket Travel by Agoda is a travel technology company....
Rocket Travel by Agoda is seeking a Compliance Program Manager – Partner Controls and Compliance to join our growing Partner Controls and Compliance team....
That covers. Then Responsibilities heading:Responsibilities
with - items as enumerated.
Then Requirements heading:
- items. Probably each element as a li, plus the additional bullet points after element 4? Actually after element 4 there are sentences: "Support as a risk and compliance subject matter expert..." etc. Those are additional responsibilities. Could treat them as separate li items.
Thus list items:
- Execute the day-to-day management and continuous optimization of the Compliance Management System (CMS). The four main elements of the program include:
Actually that's a heading; maybe we keep as a paragraph then list.
Better: Keep a paragraph intro: "Execute the day-to-day management and continuous optimization of the Compliance Management System (CMS). The four main elements of the program include:" then
- . For prose use