Compliance Program Manager

We need to output HTML fragment with sections: About the role? Actually we need headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading only if there is real content. We must not repeat job title. Must preserve all substantive info, remove boilerplate. We need to parse the posting. Content: - Intro about Rocket Travel by Agoda (company description). Could be "About the role"? Actually "About the role" maybe includes description of role? The posting includes "The Opportunity" paragraph describing role. Could treat as "About the role". Or we could have "About the role" heading with description of role and company? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can create sections as appropriate. We need to include sections only when posting has real specific content. Let's extract: - About the role: description of role and maybe company overview. The posting includes "About Rocket Travel By Agoda" (company description) and "The Opportunity" describing role. Could combine into About the role. - Responsibilities: The "What You'll Do" bullet list (actually paragraphs with enumerated elements). That is responsibilities. - Requirements: "Required Qualifications" list. - Qualifications: maybe "Preferred Qualifications". Could be separate "Qualifications" heading? Actually they differentiate Required vs Preferred. Could put Required under "Requirements" and Preferred under "Qualifications" or "Preferred Qualifications". The instruction list includes Qualifications as a possible heading. We'll use "Qualifications" for preferred? Or we could have "Requirements" for required, and "Qualifications" for preferred. We'll follow that. - Skills: maybe not explicitly listed; but we could infer from required qualifications: communication skills, problem solving, etc. But we should not invent. If not explicit, we should not create Skills section. - Benefits: The posting mentions "In addition to a competitive base salary, roles are eligible to be considered for an annual bonus." Also maybe other benefits not listed. There's mention of bonus. That's a benefit. Also maybe hybrid work schedule mentioned later under general employment requirements: "must be able to work a hybrid work schedule with 2-3 days per week in the stated physical office". That's schedule info. Also Pay: they give salary range $75,000-$112,000 for Chicago-metro area. So we have Pay and Benefits and Schedule sections. - Schedule: hybrid work schedule 2-3 days per week in office. - Benefits: annual bonus eligibility, maybe also mention of competitive base salary? Actually base salary is Pay. Benefits: annual bonus. Could also mention other benefits not listed; we shouldn't invent. - Also note about diversity etc is boilerplate EEO; we should remove. - Also note about general employment requirements (authorization to work in US, hybrid schedule) - we already captured schedule; authorization to work is maybe not needed as it's boilerplate? It's a requirement but it's generic legal; maybe we can keep as part of Requirements? But it's basically "Candidates should be authorized to accept employment in the US from any employer". That's a requirement but it's standard; we could include under Requirements? Might be considered boilerplate but it's a specific requirement. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is a legal requirement about work authorization; might be considered boilerplate? It's not EEO but it's a legal requirement. I'd keep it maybe under Requirements as it's substantive. However it's generic; but it's still a requirement. I'd include. - Also note about E-Verify etc is boilerplate; remove. - Also note about privacy policy etc; remove. - Also note about "Find our applicant policy here:" remove. - Also note about "#Chicago #Compliance" maybe tags; remove. - Also note about "Diversity at Rocket Travel by Agoda" is EEO; remove. - Also note about "Note on general employment requirements" we already considered. - Also note about "Equal Opportunity Employer" etc; remove. Now structure:

About the role

... combine company description and opportunity.

We need to preserve all substantive info; not invent. So we need to include the company description paragraph: "Rocket Travel by Agoda is a travel technology company founded in 2012 under our flagship consumer facing product, rocketmiles.com. Since then, we have evolved to partner with some of the largest consumer travel brands in the world creating white-label solutions that allow customers to earn and redeem miles and points for booking hotels, rental cars, flights and activities. Our global partnerships range from world-class airlines to international banks to large-scale shopping platforms. We help our partners develop successful go-to-market strategies through marketing expertise and data to support their overall growth. We attract customers from every corner of the globe with a seamless user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers. Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues. We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams." Then "The Opportunity Rocket Travel by Agoda is seeking a Compliance Program Manager – Partner Controls and Compliance to join our growing Partner Controls and Compliance team. In this role, you will play an essential part in safeguarding the interests and enhancing the success of our partners by navigating, monitoring, and gatekeeping complex and evolving partner requirements. You will tackle complex compliance challenges with thorough research surfacing gaps, identifying trade-offs, and enabling informed decision-making. This role will shape the future of our compliance program through optimization to identify inefficiencies, recommend improvements, and implement solutions that scale.This role is crucial in maintaining the integrity and success of our partnerships." We can combine into one

or multiple

. Probably separate paragraphs. Next

Responsibilities

Then list the four elements with sub-bullets? The posting: "What You'll Do Execute the day-to-day management and continuous optimization of the Compliance Management System (CMS). The four main elements of the program include:Element 1: Coordinate the end-to-end process for external assessments, ensuring timely remediation and ongoing improvement of the control environment. Maintain organized archives of support materials. Element 2: Monitor vendor information and activities; flag emerging risks or control gaps early; validate that monitoring aligns with partner requirements and escalate misalignments. Element 3: Own the design, delivery, and effectiveness of annual compliance training programs ensuring partner requirements are met. Element 4: Contribute to the design, implementation, and continuous improvement of compliance governance documentation and reporting. Support as a risk and compliance subject matter expert to our highly regulated external partners. Own solutions to complex partner requirements with the ability to communicate to partners concisely. Advise internal cross-functional teams on compliance requirements, risk mitigation, and process improvements; delivering well-researched recommendations. Promote a culture of integrity and accountability through clear communication and collaboration across all organizational levels." We need to turn into

• for any list of duties/requirements/benefits. So we should create a list of responsibilities. Could break each element as a li, plus the additional bullet points after element 4? Actually after element 4 there are more sentences: "Support as a risk and compliance subject matter expert..." etc. Those are also responsibilities. Could incorporate them as separate li or include within element 4 li. Better to split into logical li items: maybe each element plus the additional responsibilities. Let's parse: - Execute the day-to-day management and continuous optimization of the Compliance Management System (CMS). (overall) - The four main elements of the program include: 1. Coordinate the end-to-end process for external assessments, ensuring timely remediation and ongoing improvement of the control environment. Maintain organized archives of support materials. 2. Monitor vendor information and activities; flag emerging risks or control gaps early; validate that monitoring aligns with partner requirements and escalate misalignments. 3. Own the design, delivery, and effectiveness of annual compliance training programs ensuring partner requirements are met. 4. Contribute to the design, implementation, and continuous improvement of compliance governance documentation and reporting. - Support as a risk and compliance subject matter expert to our highly regulated external partners. - Own solutions to complex partner requirements with the ability to communicate to partners concisely. - Advise internal cross-functional teams on compliance requirements, risk mitigation, and process improvements; delivering well-researched recommendations. - Promote a culture of integrity and accountability through clear communication and collaboration across all organizational levels. We could make each bullet a li. The overall statement could be first li. Thus
  • Execute the day-to-day management and continuous optimization of the Compliance Management System (CMS).
  • Coordinate the end-to-end process for external assessments, ensuring timely remediation and ongoing improvement of the control environment; maintain organized archives of support materials.
  • Monitor vendor information and activities; flag emerging risks or control gaps early; validate that monitoring aligns with partner requirements and escalate misalignments.
  • Own the design, delivery, and effectiveness of annual compliance training programs ensuring partner requirements are met.
  • Contribute to the design, implementation, and continuous improvement of compliance governance documentation and reporting.
  • Support as a risk and compliance subject matter expert to our highly regulated external partners.
  • Own solutions to complex partner requirements with the ability to communicate to partners concisely.
  • Advise internal cross-functional teams on compliance requirements, risk mitigation, and process improvements; delivering well-researched recommendations.
  • Promote a culture of integrity and accountability through clear communication and collaboration across all organizational levels.
  Next

  Requirements

  for Required Qualifications. List: - Bachelor’s degree in Business, Law, Risk Management, or a related field. - 5+ years of experience in compliance, risk management, or process improvement. - Solid understanding of internal controls, regulatory frameworks, and Compliance Management Systems (CMS). - Self-motivated and proactive problem solver, with the ability to navigate ambiguity to deliver strong results. - Experience improving Governance, Risk, & Compliance (GRC) tools and compliance processes with a demonstrated track record of identifying gaps and delivering process enhancements. - Identifies and implements opportunities to use AI and automation to enhance compliance efficiency while ensuring that all AI-driven recommendations are validated. - Excels at managing multiple priorities across partnerships autonomously and maintains accountability for cross-functional execution. - Excellent written and verbal communication skills, able to distill complex information into clear, actionable insights for various audiences. - Candidates should be authorized to accept employment in the US from any employer and must be able to work a hybrid work schedule with 2-3 days per week in the stated physical office (unless otherwise indicated). We could include the last as requirement. Make
  • ...
  . Next

  Qualifications

  for Preferred Qualifications: - Experience with banking partners or airline partners. - Project management in the travel industry. Make list. Next

  Pay

  : The range for Chicago-metro area is $75,000-$112,000. Also mention base salary competitive and annual bonus eligibility (but bonus is Benefits). So Pay: salary range. Make

  The range for Chicago-metro area is $75,000-$112,000.

  Next

  Benefits

  : In addition to a competitive base salary, roles are eligible to be considered for an annual bonus. Make

  In addition to a competitive base salary, roles are eligible to be considered for an annual bonus