Program Associate II- Custodial Compliance Officer

About the role

The DPSCD is seeking an experienced individual(s) to fill the above stated Program Associate, Assistant Compliance Officer for Custodial Services position. The individual(s) must have the skills required to execute operational related activities to maintain regulatory and contractual compliance in building custodial services and building cleanliness.

Responsibilities

• Supervise a team of inspectors for building cleanliness
• Supervise District custodial staff employees
• Investigate requests or problems where applicable and oversee work activities as required
• Monitor contractor KPIs for compliance and submit qualitative and quantitative reports to support findings and/or recommendations
• Cookordinate special projects within work area
• Alert district personnel of work to be completed and its impact, if any, on other work in the area
• Cookordinate and arrange for cleaning services to be provided with a minimum of interference and so as not to inconvenience district operations, staff, students, and visitors
• Provide afternoon, evening, and weekend inspections, both scheduled and random, to guarantee and improve quality of service and provide comprehensive reports and analyses of cleaning performance
• Conduct routine facility inspections, quality assurance reviews, and operational compliance audits to verify contractor performance and ensure corrective actions are effectively implemented and sustained
• Must be willing to work alongside members of the housekeeping staff several days per week as well, for training and quality control purposes
• Ensure proper inventory of equipment, i.e., vacuum cleaners, floor maintenance equipment, brooms, dusters, mops, etc. are available and maintained in good repair
• Monitor equipment utilization, preventive maintenance schedules, repair needs, and replacement requirements to maximize operational efficiency and equipment life
• Order and maintain inventory of paper products for the District
• Monitor custodial supply inventories, evaluate consumption trends, and promote cost-effective utilization of custodial materials and supplies
• Oversee inventory delivery and pick up process for all paper products
• Identify system deficiencies, develop recommendations and execute correction actions
• Conduct root cause analyses of recurring operational deficiencies and recommend sustainable corrective actions that improve long-term service delivery
• Capture, update and report compliance related data for accuracy and completely
• Analyze inspection data, staffing levels, contractor performance metrics, complaint trends, and operational data to support management decision-making and continuous improvement initiatives
• Work in conjunction with other Facilities operations staff to ensure the highest standards are met within the schools
• Monitor compliance with OSHA, MIOSHA, District safety policies, environmental regulations, and established custodial operating procedures

Qualifications

• Requires a High School Diploma or an acceptable equivalency diploma (GED), and eight (8) years of experience in Custodial Services and/or building operations in a school or hospital setting with a minimum of three (3) years of supervisory experience
• Bachelor's Degree preferred
• Knowledge of AHERA and MIOSHA and preferred experience safety standards
• Take pride in work: project a positive and professional image to the students, staff and public
• Able to work under pressure
• Superior organizational skills - ability to multi-task, take initiative, and work under pressure
• Excellent communication, problem solving, decision making and follow-through skills
• Demonstrate confidentiality, discretion, and sensitivity
• Knowledge of custodial budgets, supply utilization, inventory controls, and cost-effective operational practices
• Strong organizational and project management skills with the ability to prioritize multiple assignments while meeting deadlines