Program Assistant - UW Dining

About the role

The Program Assistant – UW Dining is responsible for providing program operation support to the General Manager in a high-volume, fast-paced dining service location. All employees of Housing & Food Services are expected to support overall operational and customer service needs.

Responsibilities

• Operational Support - 40%

  • Act as point of contact for general support to unit employees, internal and external customers, vendors, etc.
  • Document, implement, interpret and communicate procedures, work methods, forms, schedules and job priorities to meet the business needs of the leadership team.
  • Support unit operations and communicate program-specific policies and procedures to employees, customers and guests.

• Administrative Support - 30%

  • Update signage, including menu and pricing boards.
  • Ensure that appropriate files, records and databases are maintained.
  • Perform and coordinate data input into CBORD FSS system following established protocols, including orders, invoices, inventory, transfers and service menus.
  • Identify and escalate suspected errors or issues to manager or Dining Systems.

• Student Employee Scheduling + Onboarding - 30%

  • Under the direction of the managers, support student employment processes by assisting with orientation, training, and scheduling functions.
  • Support tasks associated with student hiring, training, onboarding and scheduling coverage.
  • Track new hires to ensure they receive the prescribed orientation, training and evaluations.

Qualifications

• Minimum Qualifications:

  • High school graduation or equivalent AND Two years of clerical experience.

• Preferred Qualifications:

  • Demonstrates competence to direct staff, prioritize work and communicate effectively with a diverse group of staff and customers.
  • Must have knowledge of standard Microsoft Office applications.

About the team

Housing & Food Services supports over 10,000 student residents and operates 40+ dining locations on campus. With a team of over 1,200 staff and students, HFS is dedicated to enhancing student life through teamwork and excellent service.

Compensation, Benefits & Position Details

• Pay Range: Minimum $45,144.00 annual, Maximum $55,824.00 annual

• Shift: First Shift (United States of America)

• Temporary or Regular: Regular position

• FTE (Full-Time Equivalent): 100.00%

• Union/Bargaining Unit: SEIU Local 925

• Nonsupervisory

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