Program Assistant - Athletics Dining Program

About the role

The Program Assistant – Athletics Dining Program reports to the General Manager and assists the Don James Center Training Table management team with administrative and operational support in a dynamic food service environment. The position plays a crucial role in providing nutritionally optimal meals and a consistent dining experience for athletes and coaches.

Key Responsibilities

• Operational Support - 40%
• Act as point of contact for general support to unit employees, internal and external customers, vendors, etc.
• Document, implement, interpret and communicate procedures, work methods, forms, schedules and job priorities to meet the business needs of the leadership team.
• Support unit operations and communicate program-specific policies and procedures to employees, customers and guests.
• Administrative Support - 30%
• Update signage, including menu and pricing boards.
• Ensure that appropriate files, records and databases are maintained.
• Perform and coordinate data input into CBORD FSS system following established protocols, including orders, invoices, inventory, transfers and service menus.
• Identify and escalate suspected errors or issues to manager or Dining Systems.
• Student Employee Scheduling + Onboarding - 30%
• Under the direction of the managers, support student employment processes by assisting with orientation, training, and scheduling functions.
• Supports tasks associated with student hiring, training, onboarding and scheduling coverage.
• Track new hires to ensure they receive the prescribed orientation, training and evaluations.

Required Qualifications

• High school graduation or equivalent AND Two years of clerical experience.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
• Demonstrates competence to direct staff, prioritize work and communicate effectively with a diverse group of staff and customers.
• Must have knowledge of standard Microsoft Office applications.

About the Team

Housing & Food Services supports over 10,000 student residents and operates 40+ dining locations on campus. With a team of over 1,200 staff and students, HFS is dedicated to enhancing student life through teamwork and excellent service.

Compensation, Benefits And Position Details

Pay Range: Minimum $45,144.00 annual, Maximum $55,824.00 annual.
Benefits: Other Compensation details available at this link.
Shift: First Shift (United States of America)
Temporary or Regular: Regular
FTE (Full-Time Equivalent): 100.00%
Union/Bargaining Unit: SEIU Local 925
Nonsupervisory