Program Assistant I (Buena Vista Correctional Complex)

About the role

This Program Assistant I position is located at Buena Vista Correctional Complex in Buena Vista, CO. This posting may be used to fill future vacancies at this location.

Responsibilities

• Organize and establish work processes to provide technical and professional support to the Warden, members of the management team, and facility as a whole from within the Administration Unit of Buena Vista Correctional Center (BVCC) and Buena Vista Minimum Center (BVMC).
• Process confidential information and provide effective customer service for internal and external stakeholders.
• Communicate and share information on behalf of the Warden while maintaining confidentiality and utilizing appropriate communication methods.
• Ensure compliance with adherence to the policies and procedures of Colorado Department of Corrections (CDOC), American Correctional Accreditation (ACA) and the Buena Vista Complex.
• Resolve problems, answer inquiries, provide information and advise others on technical issues or matters pertaining to the Warden's office.
• Establish and maintain professional and cooperative working relationships.
• Represent the Department and BVCC/BVMC in a manner that reflects dedication and commitment to delivering efficient, effective and elegant services.

Requirements

Minimum Qualifications: Four (4) years of general clerical experience related to the work assigned to this position. Relevant education in Business, Criminal Justice or a similar discipline and/or relevant experience as related to the work assigned equal to four (4) years.

• Excellent customer service and interpersonal skills.
• Superb written and oral communications skills.
• Self-directed and motivated work ethic.
• Strong analytical skills.
• Strong proofreading skills.
• Impeccable organization skills and meticulous attention to details.
• Ability to research and gather data.
• Ability to multi-task.
• Exercise discretion in highly sensitive personnel matters while maintaining confidentiality.
• Ability to learn and apply personnel rules, procedures, processes, and concepts.
• Self-control, a strong sense of ability to work in stressful, potentially violent situations.
• Ability to read and comprehend the English language.
• Ability to effectively communicate fluently in English both verbally and in writing.
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

Qualifications

Required Competencies: Excellent customer service and interpersonal skills; Superb written and oral communications skills; Self-directed and motivated work ethic; Strong analytical skills; Strong proofreading skills; Impeccable organization skills and meticulous attention to details; Ability to research and gather data; Ability to multi-task; Exercise discretion in highly sensitive personnel matters while maintaining confidentiality; Ability to learn and apply personnel rules, procedures, processes, and concepts; Self-control, a strong sense of ability to work in stressful, potentially violent situations; Ability to read and comprehend the English language; Ability to effectively communicate fluently in English both verbally and in writing; Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

Skills

Preferred Qualifications: One (1) year experience of high level clerical duties; Advanced proficiency in Microsoft Office (Word, Excel, Access and PowerPoint) and Google Suite (Gmail, Drive, Sheets); Ability to interpret complex rules, regulations, policies, procedures and guidelines; Experience interpreting complex rules, regulations, policies, procedures and guidelines; Comprehensive knowledge of relevant federal and state law/legislation; Experience working with confidential information.

Benefits

The CDOC offers distinctive career advancement opportunities throughout the state system; strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans. Member Contribution Rates. Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits; Medical and dental health plans; Short- and long-term disability coverage; Paid life insurance; 11 paid holidays per year plus vacation and sick leave; Wellness program, tuition reimbursement, training opportunities and more.

Pay

The position is compensated on a bi-weekly pay cycle.

Schedule

The posting is open to residents of the State of Colorado at the time of submitting your application.