CDOC Administrative Assistant III - Buena Vista Correctional Complex.

About the role

This position is only open to Colorado state residents and is located at Buena Vista Correctional Complex. The resulting eligibility list may be used to fill future vacancies at this location.

Responsibilities

• Receives and screens inquiries and ensures response and/or follow-up are completed;
• Research information to resolve problems or concerns when the solution is unclear;
• Instructs customers on filling out forms/documents;
• Distribute mail accordingly;
• Schedules meetings and administrative appointments;
• Takes/transcribes/distributes meeting minutes as requested;
• Ensures clear and concise communication with customers, co-workers, supervisors, and appointing authority;
• Create, compile and build employee personnel files. Maintain confidentiality of information. File all documentation into electronic personnel files;
• Position creates, maintains and tracks data using appropriate software;
• Verify adequate releases, gather information, monitor the review of files as requested by employees, supervisors, investigators, and attorneys;
• Scan and upload release documents into current files;
• Provide accurate information to approved stakeholders as it relates to employment verifications, employment dates, salary and work titles;
• Utilizes Microsoft Word, Access, Excel, Power Point, DCIS, PCDCIS and other computer programs to enter, track, and retrieve data;
• Distributes information via mail, e-mail, and fax to appropriate parties;
• Establishes, maintains, and updates office record keeping systems, tickler files, forms, internal logs, and reminder notices;
• Drafts, prepares, edits, and publishes correspondence, documents, reports, etc., from written material or verbal instruction;
• Designs and revises documents to include hand-outs, flyers, instructions, manuals, etc.;
• Other duties as assigned.

Qualifications

• Three (3) years of relevant experience in an occupation related to the work assigned to this position;
• Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) years.

Required Competencies

• Self-control, a strong sense of ability to work in stressful, potentially violent situations;
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift;
• Tolerance to stress, confinement, and high-stakes interaction;
• Ability to read and comprehend the English language;
• Ability to effectively communicate fluently in English both verbally and in writing;
• Established proficiency in position-related office technologies, especially Microsoft Office (Word, Excel and PowerPoint);
• Ability to work directly with offenders in a prison environment;
• Exceptional interpersonal/customer service skills;
• Excellent written and oral communication skills;
• Efficient management/input of data and tracking;
• Strong ability to multi-task and demonstrate flexibility;
• Impeccable organizational, planning and prioritizing skills;
• Precise attention to details.