Jobs · Business Development

Program Analyst - Federal Healthcare

CVP (Customer Value Partners) · United States · 2 mo ago
RemoteRemoteBusiness DevelopmentFull-time

About the role

CVP is seeking a Program Analyst with direct experience in teleradiology program operations or federal healthcare organizational assessment. The Program Analyst will drive assessment activities across staffing, scope of services, budget and charge structure, technical team structure, and clinical quality management.

Responsibilities

  • Drive assessment activities across staffing, scope of services, budget and charge structure, technical team structure, and clinical quality management.
  • Combine proven analytical expertise with direct knowledge of teleradiology program operations and VHA healthcare assessment methodology.
  • Serve as the primary point of contact and day-to-day engagement lead.
  • Develop and submit Monthly Progress Reports covering task status, data collection activities, preliminary findings, risk register, and deviation tracking.
  • Lead organization studies assessing current operational state across staffing, scope, financials, technical team structure, and quality management functions.
  • Conduct gap analyses comparing current state against targeted future states across all task areas.
  • Oversee data collection covering provider headcount and FTE distribution, hours coverage patterns, productivity benchmarking, contract and fee basis staff utilization, and hiring pipeline and attrition trends.
  • Benchmark performance against industry peers across turnaround time standards, subspecialty availability, after-hours coverage models, and fee structures.
  • Ensure cross-task integration so staffing, financial, technical, and quality management recommendations form a cohesive actionable framework.
  • Perform quality assurance review of all deliverables before submission.
  • Conduct and support stakeholder interviews and focus groups with program leadership and facility staff.

Requirements

  • Master's degree in Healthcare Administration, Public Administration, Business, or related field.
  • Ability to obtain Public Trust clearance - U.S. Citizenship required.
  • 4+ years of experience in management analysis or organizational assessment.
  • Experience supporting workforce planning for the VA or a comparable federal healthcare environment.
  • Experience conducting current state evaluations, gap analyses, and findings development for federal healthcare programs.
  • Direct experience supporting teleradiology program assessment, radiology service line analysis, or teleradiology workforce planning.
  • Working knowledge of teleradiology workforce frameworks including wRVU productivity standards, WHEN hours coverage models, and ACR staffing benchmark.
  • Familiarity with VHA quality management frameworks including VHA Directive 1100.21, VHA Directive 1190, or Joint Commission teleradiology standards.
  • Experience with healthcare charge structure benchmarking or VA financial management frameworks including OMB Circular A-123.
  • PMP certification or equivalent.

Qualifications

  • Bachelor's degree in Healthcare Administration, Public Administration, Business, or related field.

Skills

  • Desired skills include direct experience supporting teleradiology program assessment, radiology service line analysis, or teleradiology workforce planning.
  • Working knowledge of teleradiology workforce frameworks including wRVU productivity standards, WHEN hours coverage models, and ACR staffing benchmark.
  • Familiarity with VHA quality management frameworks including VHA Directive 1100.21, VHA Directive 1190, or Joint Commission teleradiology standards.
  • Experience with healthcare charge structure benchmarking or VA financial management frameworks including OMB Circular A-123.

Benefits

CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment. At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.

Pay

N/A

Schedule

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