Jobs · Information Technology

Program Analyst, Client Data Systems

BCD Travel · United States · 1 mo ago
RemoteRemoteInformation Technology$69k–$81k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. We need to parse the posting. Job title: Program Analyst, CDS (Remote) Full-time, United States. Not to repeat as heading. We need sections: - About the role: likely the paragraph after "As a Program Analyst within Client Shared Services Analytics, you will partner..." That is description. - Responsibilities: list of duties: bullet points after "As a Program Analyst, CDS, you will". Those are bullet-like sentences. - Requirements: maybe "About You" bullet list. - Qualifications: maybe "Proven travel agency or travel industry experience..." etc. Could be part of requirements. - Skills: maybe "Power BI skills required", "Knowledge of quality control processes, ETL processes, basic SQL, and travel terminology", etc. - Benefits: "What We Offer You" bullet list. - Pay: salary range given. - Schedule: maybe "Flexible working hours and work-from-home or remote opportunities". Also "Some travel may be required from time to time". Could be schedule. We must not include sections with placeholder or vague like "commensurate with experience". Not present. We must not include boilerplate like EEO, legal, etc. Remove navigation, cookie, etc. Also remove application instructions like "Ready to join the journey? Apply now!" and accommodation contact etc. Also remove "Get to know us by reading our blog..." etc. We must preserve all substantive information. Let's extract content. Full posting: "Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Program Analyst, CDS (Remote) Full-time, United States As a Program Analyst within Client Shared Services Analytics, you will partner and align with Program Management and commercial teams to support and drive customer programs forward by proactively monitoring and measuring program goals, seeking opportunities for savings and process efficiencies, and providing analytical insights into the data. This is a dynamic and fast-paced environment that may use traditional travel data as well as operational data, data provided by the customer, vendor data, or data from other BCD Travel business lines or companies that come together to form a customer’s program. Some travel may be required from time to time for internal or customer meetings. As a Program Analyst, CDS, you will Focus on benchmarking, trending, data mining, and data analytics Analyze customer travel patterns and make recommendations to Program Management for cost savings and other efficiencies Assist Program Management in developing, implementing, and reporting on KPIs and SLAs as contractually agreed while Organize, provide, or participate in internal or customer-facing training Create customer business reviews including content customization and presenting directly to the customer, attending customer meetings virtually or in person where necessary Act as the primary point of contact for Program Management within Client Shared Services Create and maintain automated and non-automated report schedules Monitor customer SLAs and notify Program Management if any deliverables are at risk Proactively conduct audits on data quality to identify root causes, impacts, and opportunities About You Proven travel agency or travel industry experience across multiple business areas such as operations, customer relationship/account management, or technology Solid understanding of how travel data flows from point-of-sale systems to downline systems Knowledge of quality control processes, ETL processes, basic SQL, and travel terminology Power BI skills required You are self-motivated and seek to understand and solve problems You have an acute attention to detail to be able to uncover anomalies, errors, trends, and patterns You have a curiosity that drives you to deep-dive into the data to anticipate and answer the ‘so what’ questions You are self-assured and not afraid to ask questions What We Offer You At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe. About Us BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com. Get to know us by reading our blog and checking out our social media: https://www.bcdtravel.com/blog/https://www.linkedin.com/company/bcd-travel/https://www.instagram.com/bcdtravel/https://www.facebook.com/bcdtravel/ You’ll be offered Flexible working hours and work-from-home or remote opportunities Opportunities to grow your skillset and career Generous vacation days so you can rest and recharge A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools Travel industry professional perks and discounts An inclusive work environment where diversity is celebrated At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Program Analyst, CDS is between $69,000 and $80,500. The actual pay depends on your skills, qualifications, experience and geographical location. Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com." We need to remove boilerplate: "Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team" maybe considered tagline but could be kept? It's not a heading; it's introductory sentence. We can keep as prose maybe under About the role? But it's more like a tagline. The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include that tagline as a paragraph maybe before sections. But we need to preserve all substantive information. The tagline is not substantive? It's marketing fluff but maybe considered part of posting. I'd keep it as a paragraph. Now sections: About the role: The paragraph(s) describing role: "As a Program Analyst within Client Shared Services Analytics, you will partner and align with Program Management and commercial teams to support and drive customer programs forward by proactively monitoring and measuring program goals, seeking opportunities for savings and process efficiencies, and providing analytical insights into the data. This is a dynamic and fast-paced environment that may use traditional travel data as well as operational data, data provided by the customer, vendor data, or data from other BCD Travel business lines or companies that come together to form a customer’s program. Some travel may be required from time to time for internal or customer meetings." That's the role description. Responsibilities: The bullet list after "As a Program Analyst, CDS, you will". Let's extract each: - Focus on benchmarking, trending, data mining, and data analytics - Analyze customer travel patterns and make recommendations to Program Management for cost savings and other efficiencies - Assist Program Management in developing, implementing, and reporting on KPIs and SLAs as contractually agreed while - Organize, provide, or participate in internal or customer-facing training - Create customer business reviews including content customization and presenting directly to the customer, attending customer meetings virtually or in person where necessary - Act as the primary point of contact for Program Management within Client Shared Services - Create and maintain automated and non-automated report schedules - Monitor customer SLAs and notify Program Management if any deliverables are at risk - Proactively conduct audits on data quality to identify root causes, impacts, and opportunities Note there is a stray "while" after "as contractually agreed while". Probably part of sentence: "Assist Program Management in developing, implementing, and reporting on KPIs and SLAs as contractually agreed while Organize, provide, or participate in internal or customer-facing training". It seems missing punctuation. We'll keep as is. Requirements: Could be "About You" bullet list? Actually "About You" includes both experience and skills. We could split: Requirements = experience, Qualifications = education? Not given. We'll treat "About You" as Requirements (experience) and Skills as separate. But we have also "Proven travel agency or travel industry experience across multiple business areas such as operations, customer relationship/account management, or technology" etc. That's experience. Also "Solid understanding of how travel data flows from point-of-sale systems to downline systems", "Knowledge of quality control processes, ETL processes, basic SQL, and travel terminology", "Power BI skills required". Those could be Skills. Also personal traits: self-motivated, attention to detail, curiosity, self-assured. We could put those under Skills or Requirements. Let's decide: - Requirements: Proven travel agency or travel industry experience across multiple business areas such as operations, customer relationship/account management, or technology; Solid understanding of how travel data flows from point-of-sale systems to downline systems; Knowledge of quality control processes, ETL processes, basic SQL, and travel terminology; Power BI skills required. - Skills: You are self-motivated and seek to understand and solve problems; You have an acute attention to detail to be able to uncover anomalies, errors, trends, and patterns; You have a curiosity that drives you to deep-dive into the data to anticipate and answer the ‘so what’ questions; You are self-assured and not afraid to ask questions. But the instruction: "Prefer a few substantive sections over many thin ones." Could combine Requirements and Skills into one section? But we have headings list; we can include both if they have content. We also have Benefits: "What We Offer You" bullet list: - We work with highly motivated and passionate people. - We value open communication, collaboration, and a flexible work-life balance. - We offer unique, often global, experiences that empower you to develop and grow within the organization. - Sustainability and helping others is also high on our list. - We make a difference through charitable activities in our communities across the globe. Also later: "You’ll be offered Flexible working hours and work-from-home or remote opportunities Opportunities to grow your skillset and career Generous vacation days so you can rest and recharge A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools Travel industry professional perks and discounts An inclusive work environment where diversity is celebrated" These are also benefits. We should combine all benefit points. Pay: salary range: "$69,000 and $80,500". Also note "The actual pay depends on your skills, qualifications, experience and geographical location." Schedule: "Flexible working hours and work-from-home or remote opportunities" also maybe "Some travel may be required from time to time for internal or customer meetings." That's schedule/travel. We need to avoid duplication. We'll include Schedule section with: Flexible working hours, work-from-home/remote opportunities, Some travel may be required from time to time for internal or customer meetings. Now we must not include boilerplate like "About Us", "Get to know us by reading our blog...", "Ready to join the journey? Apply now!", accommodation request, EEO etc. So we will omit those paragraphs. Now construct HTML. We'll start with a

for tagline maybe: "Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team". Then maybe another

for location? The posting had "Program Analyst, CDS (Remote) Full-time, United

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