Program Administrator, Learning & Development (Temporary - Bay Area Required) - Remote - Nationwide

About the role

Participate in and administer L&D programs and live events to ensure a positive learner experience. Responsibilities may include organizing program plans, preparing content and materials, scheduling sessions, hosting meetings, supporting speakers, troubleshooting issues, overseeing technical support, tracking attendance, and identifying ways to enhance program offerings.

Responsibilities

• Serve as a key program contact for established programs, responding to questions, supporting learner participation and engagement, and presenting or assisting with facilitation during education sessions.
• Track action items and conduct timely follow-up to support project timelines, maintain momentum, and ensure deadlines are met.
• Serve as a super user for virtual live meeting tools such as Microsoft Teams and Mentimeter. Research, evaluate, and interpret platform capabilities as needed.
• Support instructor-led delivery and logistics, including helping determine which learning solution, format, or offering best aligns with program goals.
• Design, gather and analyze program metrics and feedback to evaluate effectiveness, measure impact, and inform ongoing program development and enhancement.
• Brainstorm and research new ideas, tools, techniques and cost-effective solutions to strengthen L&D programs and address business needs.
• Aid in special projects as needed.
• Maintain the L&D team inbox by responding to inquiries and routing requests in a timely manner.
• Process team expense reimbursement and compile monthly departmental expense reports through Concur.
• Maintain L&D SharePoint sites by refreshing content and driving traffic towards the sites.
• Partner with subject matter experts to create and maintain job aids, infographics, presentations, flyers, process documentation, and announcements.
• Support streamlined communication of L&D offerings across populations.
• Collaborate with cross-functional teams and workgroups to continuously improve processes and enhance the learner experience.
• Help track training completion status and follow up with managers and users as needed.

Requirements

Candidate will have to travel to the Emeryville office 1-2 times per month.

Qualifications

• 2-3 years of program administration experience required.
• Some college or equivalent experience required.
• 3+ years of program administration in learning and development or related area preferred.
• Bachelor’s degree preferred.
• Data entry with minimal errors.
• Analyze data accurately and thoughtfully.
• Have keen problem-solving skills to suggest solutions.
• Troubleshoot technical or live event issues effectively.
• Intermediate MS Excel, Word, PowerPoint, and Outlook skills.
• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Video conferencing experience preferred.
• Eye for presenting visual material.
• Create engaging presentations.
• Able to establish and complete general office procedures and records administration.
• Excellent organizational and time management skills with the ability to handle multiple assignments and action items with varying priorities under conditions requiring speed and accuracy.
• Able to work independently with drive and initiative as well as work well within a team setting.
• Able to use resources effectively and balance the needs of colleagues.
• Able to orchestrate ongoing programs and transactions.
• Strong attention to detail while simultaneously keeping the “bigger picture” in mind.
• Able to build rapport quickly and establish and maintain productive, trust-based, and effective relationships with a wide array of individuals across diverse client groups.
• Able to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.
• Able to actively listen, understand and respond to stakeholders in a productive manner; strong customer service skills.
• Able to express ideas and convey information effectively and professionally in verbal and written communications.
• Able to read, understand and communicate in English sufficiently to perform the duties of the position.
• Able to develop and deliver effective presentations to varying groups and sizes preferred.

Skills

None listed specifically in the job posting.

Benefits

The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. Monthly wellness events and programs such as yoga, HIIT classes, and moreTrainings to help support and advance your professional growthTeam building activities such as virtual scavenger hunts and holiday celebrationsFlexible work hoursOpportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more

Pay

The base salary range for this position is $27.28 – $34.10, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

Schedule

None listed specifically in the job posting.