Program Administrator

About the role

The Program Administrator supports timely, compliant program execution and financial performance by managing order processing, coordinating logistics, and maintaining accurate program documentation. This collaborative working environment offers a 9/80 schedule to include every other Friday off!

Responsibilities

• Ensure accuracy in contract order entry and invoicing, while maintaining compliance with all documentation standards.
• Timely responses to inquiries, proactive communication of order status, and resolution of shipping issues within 48 hours are essential.
• Maintain up-to-date dashboards and reports, safeguarding confidential information, and supporting audits with thorough documentation.
• Communicate professionally with customers, responding to inquiries and supporting small business needs.
• Manage packer requests and resolve shipping issues escalated by internal shipping teams.
• Support cross-functional collaboration with internal departments to ensure order fulfillment and resolve operational issues.
• Manage Return Under Review (RUR) and repair warranty processes.
• Develop and maintain dashboards and weekly reports to track program performance.
• Apply foundational understanding of contracts and program operations to ensure accurate documentation and compliance.

Requirements

• Bachelor’s degree in business or related field with three (3) + years of experience.
• Experience with ERP/order management systems (SAP, MBS, CCRF preferred).
• Strong communication, attention to detail, and data accuracy skills.
• Solid business acumen, contract awareness, and analytical/problem-solving ability.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused with strong stakeholder collaboration skills.
• Familiarity with logistics in space/defense industries a plus.

Qualifications

• Ability to obtain a U.S. DoD Secret Security Clearance.

Skills

• ERP/order management systems (SAP, MBS, CCRF preferred).
• Communication, attention to detail, and data accuracy skills.
• Business acumen, contract awareness, and analytical/problem-solving ability.
• Customer-focused with strong stakeholder collaboration skills.
• Familiarity with logistics in space/defense industries.

Benefits

How We Care For You:

• Financial Rewards: great compensation package, bonus opportunities, matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations)
• Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance
• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages
• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs
• Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all.

Pay

$70,000.00–$98,000.00 Annually

Schedule

Onsite – Salt Lake City, UT