Program Administrator

Program Administrator

The Program Administrator role is critical in supporting customer account management through cross-functional coordination, order tracking, execution milestone management, and operational support across warehouse and kitting activities. It also includes ownership of analytics, reporting, financial tracking, and continuous improvement initiatives.

Responsibilities

• Program Planning, Coordination & Resource Alignment
• Order Management, Warehouse & Kitting Operations Support
• Analytics, Reporting, Dashboards & Executive Communication
• Budgeting, Financial Tracking & Cost Control
• Continuous Improvement & Operational Excellence
• Order Management & Deadline Execution
• Warehouse & Kitting Operations Coordination
• Analytics, Dashboarding & Reporting
• Financial & Budget Tracking
• Accountability and Ownership
• Continuous Improvement & Process Optimization
• Leadership Support & Program Continuity
• Assist in metric development and tracking for the program.
• Occasional travel to customer locations
• Drive the team to look for continuous improvement activities that have an impact in the project timeline, cost or daily production activities.
• Follow up on shipments to ensure we meet site and customer guarantees without any delay and coordinate the team to any issue that could generate an impact.
• Drives and coordinates projects/activities with the Customer Focus Team (CFT) members to ensure program progresses on schedule and within prescribed budget, including facilitating the work/communication across different departments.

Requirements

• Bachelor’s degree or equivalent experience
• 3+ years in relevant operations or program roles in manufacturing
• Strong cross-functional collaboration and ownership mindset
• Expert-level Excel (VBA/Macros, Pivot Tables, Power Query/Power Pivot)
• Dashboarding, KPI reporting, and executive presentations
• ERP/WMS experience and financial analysis capability
• Advanced functional skills which may be used to conduct on-the-job training and/or guide other employees.
• Functional, technical, and people and/or process management skills, as well as customer (external and internal) relationship skills.

Qualifications

Commensurate with experience.

Skills

Not specified.

Benefits

N/A.

Pay

TBD.

Schedule

TBD.