Program Administrator

About the role

The Program Administrator role is critical in supporting customer account administration through cross-functional coordination, order tracking, execution milestones, and operational support.

Responsibilities

• Aid in the review of program proposals or plans to define time frames, procedures, staffing requirements, and resource allocation across various phases of the program.
• Collaborate with Program Management, Operations, and other stakeholders to outline the work plan, assign duties, responsibilities, and scope of authority, and seek technical advice to resolve issues.
• Drive and coordinate projects/activities with the Customer Focus Team (CFT) members to ensure the program progresses on schedule and within budget, facilitating communication across different departments.
• Prepare program reports and executive presentations for management, clients, or others.
• Assist in the development and tracking of metrics for the program.
• Occasionally travel to customer locations.
• Lead the team in identifying and implementing continuous improvement activities that affect project timelines, costs, or daily production activities.
• Follow up on shipments to ensure compliance with site and customer guarantees, coordinating the team to address any issues that could impact delivery.

Requirements

• Bachelor’s degree or equivalent experience in a relevant field.
• 4+ years of experience in operations or program roles in manufacturing.
• 4+ years of experience in the Automotive Industry, preferred.

Qualifications

• Expert-level proficiency in Excel (including VBA/Macros, Pivot Tables, Power Query/Power Pivot).
• Advanced functional skills to conduct on-the-job training and guide other employees.
• Strong functional, technical, and people/process management skills, as well as customer relationship skills.

Skills

• Project management skills.
• Customer service and relationship management skills.
• Technical proficiency in Microsoft Office Suite.

Benefits

Flex offers a competitive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Full-time position.

Benefits

Health insurance, retirement plans, paid time off, and other perks are offered.

EA1 EA42 SS26 AA01 CH12 MS14 CC11 EC37 JS21

Flex is an Equal Opportunity Employer and provides reasonable accommodations for individuals with disabilities during the application process. For assistance, please email accessibility@flex.com.