Program Account Director, Senior

About the Role

Acentra Health is looking for a Program Account Director Senior to join our growing team. This is an onsite position, and requires that the candidate must live within a commutable distance from Montgomery AL, and be able to work onsite up to 4 days a week.

As the Program Account Director, Senior you will be responsible for day-to-day leadership of system and operational activities for a large Medicaid/MMIS program, assuring tasks are performed in accordance with service level agreements and managing the communication channels associated with internal and external and vendor stakeholders.

Responsibilities

• Contract administration
• Project management
• Scheduling and provision of resources
• Deliver formal communication and correspondence with the Agency and Quality Assurance as required
• Ensure deliverables and operational milestones in updates to management and stakeholders
• Serve as the key oversight of partners within the program; including ensuring partner (subcontractor) meets appropriate SLAs, client expectations, and billing
• Prepare and maintain monthly operational reports required for delivery to client based on contract performance in operational areas associated to the management of the contract
• Develop and strengthen relationships within the Medicaid program organization
• Develop and implement strategic plans to manage and grow client programs
• Identify current and future service requirements by establishing personal rapport with key individuals who understand service requirements
• Develop and maintain knowledge of Medicaid and healthcare industry and understanding of our business, offerings, competitors and partners
• Demonstrate the impact of company's services for cost reductions and operations improvements
• Speak regularly with client to provide operational updates, product updates, technical support and other account-related reports
• Provides billing information to finance department to ensure accurate and timely payment from clients
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules

Required Qualifications

• Bachelor's degree in business, communications, public administration, or related
• 5+ years of management experience in Government or private sector health care payer
• Medicaid and MMIS development/system experience a must
• Proven track record of effective skills in presentations, written and communications with all levels (staff, executive suite and external clients)
• Proven history in successfully managing multiple projects/client contracts utilizing project management methodologies
• Candidates must live within a commutable distance from Montgomery AL and be able to work onsite up to 4 days a week

Preferred Qualifications

• Knowledge of U.S. healthcare industry with concentrated experience in State Medicaid programs, and CMS guidelines
• Possess excellent strategic planning and implementation skills
• Knowledge of Information Technology systems and applications
• Strong analytic and problem-solving skills
• Experience in identifying appropriate business needs of client

Benefits

• Comprehensive health plans
• Paid time off
• Retirement savings
• Corporate wellness
• Educational assistance
• Corporate discounts

Pay

USD $167,000.00 - USD $208,700.00 /Yr.