Professional Services Consultant - Data Security

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently.

How We Work

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

• Bold in how we dream and innovate
• Responsive to feedback, challenges and opportunities
• Accountable for results and best in class outcomes
• Visionary in future-focused problem-solving
• Exceptional in execution and impact

Responsibilities

• Oversee implementations and consultative engagements for Proofpoint Data Security products, including:
  • Endpoint DLP
  • Insider Threat Management (ITM)
  • SaaS/Email DLP
  • Cloud Application Security Broker (CASB)
  • SaaS Isolation & Adaptive Access Control (AAC)
  • Data Security Posture Management (DSPM)
  • Insider Threat Detection (ITD)
  • ITM On-Premises
  • Proofpoint Isolation
• Develop new services, implement best practices, and assist in customer escalations as needed.
• Ensure successful service delivery and customer success, including migration support from third-party DLP solutions (Microsoft + Symantec).
• Manage and align client business priorities with data protection strategies as a subject matter expert on information security models, best practices, and operational strategies.
• Deliver innovative ideas and solutions that drive measurable results for top Proofpoint accounts.
• Engage with technical resources, analysts, project sponsors, and executives to provide excellent service delivery and communication, including:
  • Product deliverables
  • Conducting conference calls/meetings
  • Consulting process reviews/workshops
  • Briefings
• Work with non-technical managers and executives to develop technical and business requirements for custom data security programs.
• Thoroughly scope engagements by assessing client operations, gathering key business and functional requirements, and recommending improvements to optimize Proofpoint technologies.
• Provide strategic program design solutions to help clients identify, protect, monitor, and manage their most protected data and people.
• Collaborate with Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations.
• Work closely with sales organizations to ensure customer needs are met and satisfaction remains high.
• Present updates to management, identifying risks, challenges, and proposed solutions.

Requirements

• 4+ years of industry experience in a customer-facing role.
• 4+ years of experience in IT consulting or related fields.
• Familiarity with Data Security, Insider Threat Management, Endpoint Security, Cloud Security, Data Security Posture Management, and/or Identity Threat Detection concepts.
• Clear and effective communication skills, both written and verbal.
• Demonstrated organizational abilities with a keen eye for detail.
• Commitment to delivering exceptional client service, with confidence to engage in-person and virtually.
• Proven ability to manage multiple tasks simultaneously and follow through to completion.
• English proficiency in both technical and non-technical communication is required.

Skills

• Experience in Active Directory, Entra ID (Azure AD), GPO management, and PowerShell scripting.
• Exposure to identity security tools, deep knowledge of "identity-centric indicators of compromise," and understanding of deception-based detection.
• Experience in Windows Server environments; familiarity with web infrastructure components like IIS and MS SQL.
• Basic understanding of Linux infrastructure.
• Exposure to Microsoft or Symantec DLP solutions.
• Technical Spanish speaking skills (desired).

Benefits

• Competitive compensation.
• Comprehensive benefits package.
• Flexible time off.
• Comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year.
• Three-week Work from Anywhere option.
• Annual wellness and community outreach days.
• Always-on recognition for contributions.
• Global collaboration and networking opportunities.

Pay

Base pay ranges vary by geographic market:

• SF Bay Area, New York City Metro Area: $111,300.00 - $174,900.00 USD
• California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: $93,300.00 - $146,630.00 USD
• All other cities and states: $83,600.00 - $131,340.00 USD

This role may also be eligible for variable compensation and/or equity.