Professional Services Consultant - Data Security

About the role

The Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products. This includes Endpoint DLP, Insider Threat Management (ITM), SaaS Email DLP (EDLP), Cloud Application Security Broker (CASB), SaaS Isolation & Adaptive Access Control (AAC), Data Security Posture Management (DSPM), Insider Threat Detection (ITD), ITM On-Premises, and Proofpoint Isolation.

Responsibilities

• Develop new services, implement best practices, and assist in customer escalations as needed.
• Ensure successful service delivery and customer success, particularly with third-party DLP solutions (Microsoft + Symantec DLP offerings).
• Migrate legacy solutions to the Proofpoint Data Security Posture Platform.
• Manage and align client business priorities with data protection strategies.
• Reduce clients' security risk by mapping technology to organizational processes and resources.
• Deliver innovative ideas and solutions that derive measurable results.
• Support several of Proofpoint's top accounts by providing excellent service delivery and communication.
• Present updates to management identifying risks, challenges, and proposed solutions.

Requirements

4+ years industry experience in a customer-facing role
4+ years of experience in IT consulting or related fields
Familiarity with Data Security, Insider Threat Management, Endpoint Security, Cloud Security, Data Security Posture Management, and/or Identity Threat Detection concepts
Clear and effective communication skills, both written and verbal
Demonstrated organizational abilities with a keen eye for detail
Commitment to delivering exceptional client service, with the confidence to engage in-person and virtually
Prioritize managing multiple tasks simultaneously and following through to completion
English proficiency in both technical and non-technical communication is required

Qualifications

Desired Skills:

• Experience in Active Directory, Entra ID (Azure AD), GPO management, and PowerShell scripting
• Exposure to identity security tools, deep knowledge of "identity-centric indicators of compromise", and understanding of deception-based detection
• Experience in Windows Server environment; experience with web infrastructure components like IIS and MS SQL
• Exposure to Microsoft or Symantec DLP solutions
• Basic understanding of Linux infrastructure
• Exposure to Microsoft or Symantec DLP solutions
• Technical Spanish speaking skills