Professional Sales Representative

Job Description

Guiding high-end clients through a premium sales experience.
Creating inspired spaces with world-class furniture and décor.
Curating luxury looks while earning commissions with no ceiling.

What You’ll Get

• Unlimited earnings– top performers take home $80K+ annually.
• A sleek, modern showroom that feels more like a gallery than a store.
• Ongoing training in luxury sales, interior trends, and design consultation.
• Exclusive employee discounts so your own space turns heads.
• A brand that sells itself — and a team that celebrates success.

Who You Are

• Polished, persuasive, and endlessly ambitious.
• Passionate about modern aesthetics and premium materials.
• Obsessed with detail, service, and delivering the wow factor.
• Experienced in sales or retail (luxury experience = a major plus).

Key Responsibilities (other Duties As Assigned)

• Drives Sales
  - Contribute to store sales goals by selling furniture, accessories and services offered by La‐Z‐Boy.
• Promote the Design program & assist the Designer to achieve established Design program sales goals.
• Execute and champion the Design process following the established company guidelines.
• Support design related functions in the store.
• Customer Focus
  - Provide the highest level of customer service to all current and future customers.
• Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‐up, after sale service and continuing contact with all previous and potential customers.
• Maintain strong knowledge of the features and benefits of existing and new product lines.
• Design Program Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.
• Maximize store promotions, marketing initiatives, and grassroots programs.
• Customer Focus
  - Ensure that each La‐Z‐Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process.
• Effectively use Podium to ensure customer satisfaction and future follow‐up.
• Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience.
• People
  - Maintain a positive working relationship with all store employees.
• Assist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goals.
• Operational Excellence
  - Assist with maintenance of the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness.
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries.
• Show a sense of urgency, enthusiasm and excitement with the store team and customers.
• Maintain adequate knowledge of company standards, product knowledge and internal processes and systems.
• Responsible for opening and closing of the store.

Minimum Requirements

• High School Diploma or equivalent.
• Previous selling experience and ability to close a sale strongly preferred.
• Excellent communication, customer service skills, and organizational skills.
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence.
• Demonstrated persuasion and negotiation skills.
• Ability to effectively manage time and conflicting priorities.
• Ability to effectively and productively with others as a team.
• Ability to work the schedule and hours dictated by business needs.
• Ability to work evenings, weekends and holidays as required.
• Initiative to meet assigned goals, missions and objectives and motivated to achieve more.
• Strong attention to detail.
• Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint.

Preferred Requirements

• Bachelor’s degree in Business or a related field.

Physical Demands/Work Environment

• Nearly continuous use of repetitive hand motions, hearing and listening.
• Often required to sit, walk, bend and stoop.
• Subject to inside environmental conditions.

Compensation

• Training Pay: $16 per hour for 2-6 weeks (no commission).
• Average Annual Earning Potential After Training: $55,000 - $75,000+ (inclusive of base and commission).
• The company will not pay less than state/local minimum wage requirements.
• Post-Training Pay Base Pay: $13.50 / hour.
• Commission: UNCAPPED commissions on written sales. 1 - 6% in commissions on monthly sales based on sales achievement vs goal – commission % increases as performance to goal increases.
• Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills.

Benefits

• Medical, Vision, Dental and Basic Life Insurance.
• Available 401k retirement plan with company match of up to 6%.
• Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.