Professional Relations Liaison

About the role

Suncoast Hospice, a part of Empath Health, is seeking a mission-driven Professional Relations Liaison to join their business development team in Hillsborough County.

Responsibilities

• Cultivate, develop and enhance contractual and care relationships within area hospitals, nursing homes, ALFs, physicians and community agencies.
• Maintain membership in related health care professional organizations for the purpose of networking.
• Establish a database of information, including physician and hospital preferences as to better serve their needs.
• Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs.
• Maintain a thorough knowledge of the community’s health care market, competition, consumer demands and governmental policies which influence the agency’s outreach goals and access for patients/families.
• Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies.
• Be a communication link to hospitals/nursing homes/physicians in order to provide easy access to all hospice services.
• Through relationship building and development of new collaborations, assure that optimal access to hospice is achieved for patients/families.

Requirements

• Education and/or Experience: Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Minimum 2 years outreach, professional relations and/or sales experience preferred.
• Minimum 5 years clinical expertise in related discipline preferred.
• Excellent communications and interpersonal relationship skills, including public speaking experience.
• Ability to work unsupervised exercising a high degree of discretion and independent judgement.
• Basic computer skills with a willingness to learn; familiarity with spread sheet programs.

Qualifications

• Employees must have reliable transportation/insurance and be willing to travel throughout the county which will enable them to perform tasks and responsibilities in a timely and appropriate fashion.
• Must provide proof of valid automobile insurance, a copy of which will be placed in the employee’s HR file.
• Employee must sign a Business Protection Agreement.

Skills

• Expertise in palliative care and end-of-life services.
• Adept at marketing and educating the professional community.
• Knowledge of the community’s health care market, competition, consumer demands and governmental policies.
• Ability to work unsupervised exercising a high degree of discretion and independent judgement.
• Basic computer skills with a willingness to learn; familiarity with spread sheet programs.

Benefits

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

Pay

Competitive pay based on experience and qualifications.

Schedule

Flexible schedule to accommodate the needs of the position and the community.