Professional Relations Liaison

About the role

Suncoast Hospice, a part of Empath Health is seeking a mission driven Professional Relations Liaison to join our business development team for Pinellas County. The Professional Relations Liaison is a marketing, relationship building and educational position. The Liaison will act as a consultant to our referral sources to educate them about Empath Health services, access to palliative and/or hospice care. It is expected that the Liaison would be an expert in palliative care and end-of-life services, as well as adept at marketing and educating our professional community. He/she would be expected to identify and facilitate opportunities for an increased Empath Health presence and collaborations which will improve access to hospice care and related programs. Since 1977, Suncoast Hospice has been honored to serve our neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health, we help those living with advanced illness find comfort, dignity, and meaning, while supporting their families and caregivers with guidance and care every step of the way.

Responsibilities

• Cultivate, develop and enhance contractual and care relationships within area hospitals, nursing homes, ALFs, physicians and community agencies.
• Maintain membership in related health care professional organizations for the purpose of networking.
• Establish a database of information, including physician and hospital preferences as to better serve their needs.
• Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs.
• Maintain a thorough knowledge of the community’s health care market, competition, consumer demands and governmental policies which influence the agency’s outreach goals and access for patients/families
• Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies.
• Be a communication link to hospitals/nursing homes/physicians in order to provide easy access to all hospice services.
• Through relationship building and development of new collaborations, assure that optimal access to hospice is achieved for patients/families.

Requirements

Education and/or Experience: Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Minimum 2 years outreach, professional relations and/or sales experience preferred.

Minimum 5 years clinical expertise in related discipline preferred.

Skills

• Excellent communications and interpersonal relationship skills, including public speaking experience.
• Ability to work unsupervised exercising a high degree of discretion and independent judgement.
• Basic computer skills with a willingness to learn; familiarity with spreadsheet programs.
• Reliable transportation/insurance and willingness to travel throughout the county; must provide proof of valid automobile insurance.
• Willingness to sign a Business Protection Agreement.

Benefits

• Medical, dental, vision, life insurance, retirement with company match.
• Wellness programs to support mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

Pay

Earn Competitive Pay: Your skills and contributions are recognized and rewarded.