Professional Learning Coordinator
About the role
The Professional Learning (PL) Coordinator is located within the Educator Learning, Research, and Practice (ELRP) department and reports to the Assistant Director of Professional Learning Operations. The position collaborates with the Assistant Director of Professional Learning Operations, the Assistant Director of Delivery, other Professional Learning Coordinators, and cross‑functional partners to coordinate the planning, scheduling, and delivery of WIDA’s professional learning portfolio. The coordinator serves as the primary point of contact for State Education Agencies, contractors, licensed vendors, and other partners, providing responsive customer service, maintaining a working knowledge of WIDA’s professional learning offerings, and managing engagements from planning through delivery.
Key Responsibilities
- Direct implementation of program policies and procedures.
- Coordinate virtual and in‑person program operations, including facilitator assignments, participant enrollment, webinar support, data management, and resolution of operational issues.
- Serve as the primary point of contact for stakeholders and partners, providing customer service and coordinating communications related to program participation and delivery.
- Identify, promote, and maintain internal and external partnerships to advance the outreach program.
- Schedule and secure logistics and resources in support of outreach activities.
- Schedule day‑to‑day activities for program staff, student volunteers, and community volunteers.
- Identify opportunities for program improvement or new outreach program development.
Required Qualifications
- Minimum of 1 year experience coordinating programs, projects, or professional learning initiatives.
- Minimum of 1 year experience providing customer service and building relationships with internal and external partners.
- Experience managing data, records, or tracking systems, including CRM or database systems.
- Experience coordinating virtual and/or in‑person events, meetings, trainings, or learning experiences.
- Strong organizational, communication, and problem‑solving skills with the ability to manage multiple priorities independently and collaboratively.
Preferred Qualifications
- Experience working in professional learning, education, K–12 systems, higher education, or a related field.
- Experience using Salesforce or other customer relationship management (CRM) systems to track engagements, manage records, and support operational workflows.
- Experience hosting and moderating meetings on web platforms (e.g., Canvas, Zoom, or similar).
- Experience moderating virtual meetings, webinars, or professional learning events.
Education
Bachelor’s degree required.
Compensation
Minimum $50,000 annually, commensurate with qualifications and experience.
Benefits
- Comprehensive benefits package.
- Generous paid time off.
- Competitively priced health, dental, vision, and life insurance.
- Tax‑advantaged savings accounts.
- Participation in the Wisconsin Retirement System (WRS) pension fund.
Location & Remote Work
Remote work is voluntarily available, but the position requires residence in Madison, WI, or the surrounding area because occasional on‑site work at the Madison office is expected. UW travel and remote‑work policies apply.
Contact Information
Franchesca Beswick, HR Generalist – humanresources@wida.wisc.edu