Jobs · Pennsylvania

Professional Development Program Specialist

CrossState Credit Union Association · Carlisle, PA · 3 mo ago
HybridFull-time

Key Responsibilities

  • Lead the development and execution of education content and programming across CrossState conferences, webinars, schools, and other professional development offerings, including managing agendas, content tracks, learning objectives, and speaker pipelines.
  • Serve as the primary owner of peer group programming, including CEO peer groups and other role-based communities, coordinating agendas, facilitation support, and post-session follow-up.
  • Oversee CrossState’s online learning platform, including content workflow, user support escalation, reporting, and recommendations for system and content improvements.
  • Lead coordination and program support for key initiatives, including Emerging Leaders, Leadership School, CU Ambassador Program, and other member development opportunities.
  • Recruit, brief, and manage relationships with speakers, moderators, facilitators, and education partners to ensure high-quality program delivery.
  • Monitor program participation, feedback, and performance metrics to evaluate effectiveness and recommend enhancements or new opportunities.
  • Partner with internal teams and collaborate with Marketing & Communications to ensure alignment between educational programming, event logistics, and promotional content including session descriptions, speaker bios, and program messaging.

Requirements

  • A bachelor’s degree, or an equivalent combination of education and experience, with a minimum of four years of experience in training, professional development, association education, conference programming, or a related field.
  • Experience with learning management systems (LMS), e-learning platforms, and speaker or program management is preferred.
  • Credit union, trade association, or financial services industry experience is a plus.

Qualifications

The ideal candidate for this position would have a bachelor’s degree, or an equivalent combination of education and experience, with a minimum of four years of experience in training, professional development, association education, conference programming, or a related field. Experience with learning management systems (LMS), e-learning platforms, and speaker or program management is preferred. Credit union, trade association, or financial services industry experience is a plus.

Skills

Detail-oriented, collaborative, and able to deliver high-quality learning experiences that align with member needs and organizational priorities.

Benefits

Excellent medical and retirement programs, generous paid time off, 12 observed holidays, tuition reimbursement, and more.

Pay

N/A

Schedule

N/A

Application

To apply, please visit: here.

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