Professional - Client Operations I Analyst III

Location: Lake Mary, FL (Onsite)
Employment Type: Contract (12 months)
Schedule: Monday – Friday, 3:00 PM – 11:00 PM EST

About the role

We are seeking a detail-oriented Trade Operations Analyst to join a high-performing operations team responsible for a critical stage of the trade lifecycle. This role offers the opportunity to work closely with fund accounting, operations, and business stakeholders to ensure accurate trade processing, data integrity, and operational excellence. The ideal candidate will have a strong understanding of financial instruments, operational workflows, and trade processing concepts. This position also provides exposure to process improvement initiatives, automation, and emerging AI-enabled solutions designed to enhance operational efficiency.

Responsibilities

• Process client trade instructions accurately and within established service levels.
• Ensure trades are correctly entered into accounting and operational systems.
• Support downstream reporting, reconciliation, and valuation processes.
• Validate trade data uploads and investigate discrepancies.
• Reconcile trade instructions against source records and trade blotters.
• Resolve data quality issues to ensure completeness and accuracy.
• Partner with fund accounting and operations teams to support daily workflows.
• Maintain data integrity across multiple systems and processes.
• Assist with operational initiatives, including data migration and process transition activities.
• Monitor exception reports and identify the root cause of processing breaks.
• Coordinate resolution efforts with internal teams and external stakeholders.
• Escalate and track issues through to completion.
• Support onboarding and setup of new securities.
• Obtain and validate security reference and pricing information from market data providers.
• Maintain accurate security master records and related reference data.
• Work closely with global teams, business partners, and clients.
• Provide timely communication regarding trade status, issues, and resolutions.
• Build strong relationships to support operational effectiveness.
• Identify opportunities to streamline workflows and reduce manual effort.
• Support automation initiatives and operational efficiency projects.
• Utilize technology and AI-enabled tools to enhance productivity and accuracy.

Requirements

• Bachelor's degree in Finance, Accounting, Business, or a related field.
• Minimum of 2 years of professional experience within financial services, operations, technology, or a related business environment.
• Strong understanding of financial instruments and trade processing concepts.
• Advanced Microsoft Excel skills, including:
  • PivotTables
  • VLOOKUP/XLOOKUP
  • Power Query
  • Macros
  • Data analysis and reporting tools
• Experience with reconciliations, data validation, exception management, and operational workflows.
• Strong written and verbal communication skills.
• Ability to thrive in a fast-paced and evolving environment.
• Proven analytical and problem-solving abilities.

Preferred Qualifications

• Experience supporting fund accounting, trade operations, or trade capture functions.
• Familiarity with file formats and transmission methods such as SWIFT, XML, CSV, FTP, and SFTP.
• Experience participating in data migration or system conversion initiatives.
• Exposure to automation tools, AI solutions, or operational efficiency programs.
• Demonstrated ability to learn quickly and take ownership of increasingly complex responsibilities.

Benefits

• Supplemental medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program.
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations such as CompTIA and IIBA.
• Dedicated customer service team for consultants.
• Access to a certified Career Coach.