Professional - Client Operations I Analyst I

About the role

The Markets Securities Finance Onboarding team is responsible for opening and maintaining our clients' securities lending accounts. The work directly impacts how clients transact through proprietary securities lending products and programs. The team partners closely with internal stakeholders including Trading, Core Operations, Transition Management, Sales, Technology, and Legal.

Responsibilities

• Work with the business to onboard and create new securities finance client accounts on the Sec Lending platform Global One and link to the clients' custody platform
• Manage and maintain client account attributes to enable day-to-day client transaction requirements, including but not limited to, enabling and restricting securities and collateral, increasing and decreasing credit exposure limits and buffers
• Manage daily and weekly reconciliation, control, and exception reports, ensuring all controls are processed timely and any exceptions addressed with urgency
• Assist in implementing control practices to minimize manual error and oversight
• Ensure that client and internal stakeholder requests are responded to in a timely and thorough manner
• Assist in the offboarding of clients and termination of client contracts

Requirements

• Bachelor’s degree or the equivalent combination of education and experience is required
• 3-5+ years of total work experience preferred
• Experience in securities, financial services, or client-facing or project management roles preferred
• Client onboarding, financial services, and operations experience preferred

Benefits

• Medical, dental, vision, life, and disability insurance plans
• Employee Stock Purchase Program (ESPP)
• 401K program with company match after 12 months of tenure
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure
• Certification discounts and association perks (e.g., CompTIA, IIBA)
• Dedicated customer service team for consultants
• Access to a certified Career Coach

Job ID: 3045358