Production Specialist - WIP dept

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

About the role

The Production Specialist - WIP (Work-In-Process) will be based in Memphis, TN, reporting to the Operations Manager, and is responsible for supporting all Work-In-Process (WIP) and Production Control activities across server repair operations. Maintains inventory accuracy, monitors aging orders, tracks production status, ensures transaction integrity, and provides operational visibility through reporting and analytics.

Schedule: 12:00pm - 9:00pm; Mon - Fri

Responsibilities

• Monitor WIP, track material movement, maintain dashboards, identify aging inventory, support daily operational reviews, and ensure production orders progress according to plan.
• Monitor open orders, aging orders, past due orders, engineering holds, quality holds, and material shortages. Follow up with operational teams to drive closure and execution.
• Support inventory reconciliation, cycle counts, transaction audits, material traceability, discrepancy investigations, and inventory accuracy initiatives.
• Execute and validate transactions within BAAN ERP, Flex Flow, MES systems, and inventory management tools. Ensure transactional accuracy and data integrity.
• Develop KPI dashboards and reports covering WIP, aging, inventory accuracy, backlog, throughput, shipment readiness, cycle time, and TAT performance.

Requirements

• Associate Degree or Bachelor Degree preferred in Industrial Engineering, Supply Chain Management, Operations Management, Manufacturing Engineering, Business Administration, Logistics, or related field.
• 2+ years of experience in manufacturing, inventory control, production control, repair operations, logistics, or materials management.
• Server repair experience preferred.

Skills

• Strong Excel skills required. Preferred knowledge of Pivot Tables, XLOOKUP, VLOOKUP, INDEX/MATCH, Power Query, dashboard creation, and KPI reporting.
• BAAN ERP preferred.
• Flex Flow preferred.
• Experience with MES systems, Microsoft Office Suite, and Power BI is a plus.
• Key competencies: attention to detail, analytical thinking, data accuracy, problem solving, communication, teamwork, time management, and process discipline.

Key Performance Indicators

• WIP Accuracy
• Inventory Accuracy
• Aging Inventory
• Aging Orders
• Open Orders
• Past Due Orders
• Transaction Accuracy
• Data Accuracy
• Material Availability
• Shipment Readiness
• Cycle Time Support
• Report Timeliness