Production Specialist - CAR dept.

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

About the role

The Production Specialist in the CAR department will be based in Memphis, TN, reporting to the Operations Manager. This role supports daily operations within the Center Analysis & Repair (CAR) organization by monitoring operational performance, driving KPI management, supporting repair and analysis effectiveness initiatives, coordinating training activities, and ensuring operational targets are achieved in collaboration with Supervisors and Operations Management.

Responsibilities

• Monitor and maintain CAR operational KPIs including repair effectiveness, analysis effectiveness, productivity, quality, cycle time, and training compliance.
• Develop and distribute operational performance reports.
• Partner with Supervisors to identify performance gaps and corrective actions.
• Track technician performance and skill progression.
• Coordinate training requirements with Training, Engineering, Quality, and Operations teams.
• Support root cause investigations and continuous improvement activities.
• Maintain training matrices and certification compliance.
• Support staffing, capacity planning, and operational readiness reviews.
• Participate in customer and internal audits.

Requirements

• High School Diploma required.
• Associate Degree in Electronics, Engineering Technology, Business Administration, or related field preferred.
• 2+ years of manufacturing, repair, test, analysis, or operations support experience preferred.

Skills

• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Strong analytical and problem-solving skills.
• Ability to create KPI dashboards and performance reports.
• Excellent communication and organizational skills.
• Basic electronics troubleshooting, repair process, and failure analysis knowledge preferred.
• Lean Manufacturing and Root Cause Analysis knowledge preferred.

Schedule

Monday–Friday, 4:00 AM–1:00 PM

Scope / Impact

Supports operational performance across the CAR organization and influences repair efficiency, quality performance, training effectiveness, and workforce readiness. No direct reports; provides operational support and recommendations to Supervisors and Operations Leadership.