Production Manager
About the role
In this position you will monitor daily performance of all installation and production employees and subcontractor crews, maintain consistent and prompt communication with crews and customers, ensure quality control from product ordering through installation, handle hiring and terminations of installers and production‑related staff, review strategies to improve overall efficiency, and assist with customer complaint resolutions.
Responsibilities
- Monitor daily performance of all installation and production employees and subcontractor crews.
- Maintain consistent and prompt communication with crews and customers to ensure a positive experience and proper execution of contracts.
- Maintain quality‑control program covering product ordering, receiving, delivery, and installation.
- Perform hiring and terminations of installers, subcontractors, and production‑related employees.
- Continuously review and implement strategies to improve overall efficiency.
- Assist with and handle customer complaint resolutions.
Qualifications
- Valid driver’s license with a good driving record.
- 5+ years of residential remodeling experience, specifically with replacement windows.
- 2+ years of project management experience.
- Proven experience resolving conflict.
- Strong communication and customer service skills.
Benefits
- Competitive salary of $70,000 – $90,000 per year.
- Monthly performance bonus opportunities.
- Consistent schedules.
- Professional growth opportunities.
- A respectful, forward‑thinking work culture.
Pay
Earn up to $90,000 per year, with a salary range of $70,000 – $90,000 annually.
About Renuity
Renuity, headquartered in Charlotte, NC, is a leading home‑improvement services business operating across 36 states. The company focuses on trust, innovation, and a customer‑first service model, having created hundreds of thousands of happier homeowners nationwide.