Production Manager, Amazon Publishing Global

Key job responsibilities

• Supporting and tracking day-to-day production workflows, ensuring processes are documented, efficient, streamlined, and that books are produced at the highest quality
• Establishing priorities, identifying and communicating risks and mitigation plans in collaboration with stakeholders; developing and maintaining production milestones and completion dates
• Managing production schedules and files: supervise production progress and review files for quality issues to ensure deadlines are met throughout all phases of book production
• Maintaining vendor relationships: manage communication, oversee and review quality of work, and facilitate issue resolution
• Ingesting and archiving files using internal systems
• Championing new technologies, collaborations, and improved processes to define, leverage and implement best content production and delivery practices including continuous improvements in quality, cost reduction, production time, and pipeline capacity
• Using operational metrics to drive process improvement and efficiencies with a focus on creating scalable systems

Basic Qualifications

• 2+ years of program or project management experience
• Bachelor's degree or equivalent
• 2+ years of data-driven business operations processes experience
• Experience in editing, copy-editing, and proofreading

Preferred Qualifications

• Experience managing multiple projects and meeting aggressive deadlines
• Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
• Experience with MS Office Professional Suite, including intermediate knowledge of Excel to manipulate and analyze data
• Excellent decision-making capabilities under pressure
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience in oral and written communication
• Familiarity with print and digital book production processes and technology