Production Expediter

Primary Responsibilities

• Actively manage the daily queue of WOs and SOs.
• Prioritize tasks based on ship dates, customer urgency, and material availability to ensure a smooth production flow.
• Serve as the primary point of contact for the Sales team. Field inquiries regarding order status, provide reliable estimated completion dates, and proactively communicate any potential delays.
• Review inventory requirements for open orders and "kit" or allocate materials to specific jobs. Coordinate with the warehouse team to ensure parts are pulled and staged at the correct work centers.
• Spend significant time on the production floor identifying bottlenecks. Physically "push" critical or "hot" orders through various stages (Assembly, Paint, Testing, etc.) to meet tight deadlines.
• Identify material shortages or documentation errors that stall production. Work cross-functionally with Purchasing, Engineering, and Quality to resolve these issues immediately.
• Update the ERP system in real-time to reflect actual job progress, ensuring that the data used by the rest of the organization is accurate and reliable.
• Implement and maintain department policies and standards.
• Project based assignments as requested.

Qualifications

• 2–5 years of experience in a manufacturing or distribution environment, specifically in a role that requires coordination between office and shop floor personnel.
• Strong interpersonal skills with the ability to request priority focus from production leads while maintaining professional relationships with Sales.
• Competency with ERP/MRP software (e.g., NetSuite, SAP, or Oracle) for material allocation and order tracking.
• Strong Excel skills including Pivot Tables, VLOOKUP, and data modeling.
• Familiarity with lean manufacturing principles and demand-driven planning.

Knowledge Skills and Abilities

• Strong written communication and verbal skills.
• Proven ability to analyze a delay and determine the quickest path to resolution.
• Proven ability to multi-task, set project priorities, establish department/discipline goals and objectives for self.
• Computer literacy required; including proficiency with Microsoft applications (i.e. Excel, Word, PPT, etc.).
• Strong attention to detail.
• Positive attitude, self-motivated and eager to succeed.

Physical Requirements

• Essential functions of this job require the following minimal physical demands:
• Sit, talk or hear;
• Frequently required to use hands to grip or feel;
• Occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl;
• Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard;
• Manual dexterity suitable for use of utilizing a computer;
• Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting;
• Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation;
• Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation;
• Light to moderate lifting.