Production Coordinator Trainee

Primary Duties & Responsibilities

• Data entry for service work and engineered product with attention to detail and timely execution
• Cook up safety council training for technicians
• Coordinate field service ensuring that technicians assigned have proper credentials to enter customer sites, including scheduling
• Input purchase orders for materials required to complete orders and issue POs to vendors
• Routinely communicate with vendors to monitor delivery dates
• Communicate with the customer any unforeseen delays or issues with the field service order
• Confirm terms & conditions on the customer’s PO matches the sales order to ensure accurate billing
• Release appropriate lines for invoicing and attach proof of delivery to sales order
• Process invoices and distribute them via mail, email, or customer portal
• Enter Field Service Report hours into ADP daily
• Enter hours onto Field Service Man Hour Tracking Spreadsheet
• Acknowledge time for all technicians and temps on ADP for each pay period
• Update Contract Labor report weekly and send to corporate
• Perform other administrative duties as required

Positional Requirements & Qualifications

• Educational: HS Education or GED equivalent
• Experience: Solid understanding of basic bookkeeping and accounts receivable principles
• Skills: Successful completion of Channel Connect Valve University 1, 2, and 3 for assigned product vertical(s); Successful completion of shop orientation hours for assigned product vertical(s); Demonstrate understanding and compliance with all applicable quality standardization procedures; Successful completion of Technical 101 training for assigned product vertical(s); Successful completion of the Customer Service Soft Skills training class; Successful completion of the Production Coordinator I learning path in LinkedIn Learning; Successful completion of the level I written test for assigned product vertical(s); Oracle competency; Effective time-management; Detail-oriented; Self-Motivated; Highly organized
• Physical Functions: Travel: less than 5%; Lifting up to 20 pounds; Bending, stooping, walking