Production Assistant, Live Selling (WKND Shift)

About the Role

ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we’re building ThredUp Live from the ground up. As a Production Assistant, you’re the hands-on team that makes every show run. This is a full-time, on-site role on our weekend shift, and it’s a chance to help build a new business line from the start.

Responsibilities

• Reserve and stage inventory for each day’s shows, working from the show plan provided by the Live Selling Manager
• Prep the live studio before the first show and reset it between shows so every show starts clean and on time
• Run the auctions during each live show, keeping bidding moving and the pace on track
• Monitor the chat throughout the show, answer viewer questions, and flag requests to the host
• Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn’t on-site
• Notify the DC team after every show so items are ready for reinduction
• Track what sold fast, what didn’t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show
• Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run

Requirements

• Comfortable and focused through 3-hour live shows, with sustained attention the whole time
• Quick on your feet: able to multitask, handle a fast-moving chat, and stay calm in a live environment
• Strong attention to detail when reserving, staging, and tracking items
• Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace
• Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation
• Able to work in ambiguity and adapt as we build a new program and the process evolves
• Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team
• An interest in fashion, secondhand, and sustainability
• Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs

Qualifications

• Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus
• Demonstrated ability in keeping business, team and customer information confidential
• Role models independent judgment and operates with minimal supervision
• Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders

Schedule

Full-time, on-site at ThredUp’s distribution centers in the Dallas area (Lancaster, TX). Weekend shift: covering shows on Friday, Saturday, and Sunday. Shows scheduled around peak viewer traffic, so a rotating schedule is required.

What We Offer

• 4-day work week, with Fridays off
• Hybrid work environment: 3 days in the office and 1 day remote each week
• Competitive salary (we leverage market data)
• Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards
• Employee stock purchase plan
• Flexible PTO (take the time you need) + 13 company holidays
• Paid Sabbatical after 3 years of full-time employment
• Generous paid parental leave for new mothers and fathers
• Medical, dental, vision, 401k, life and disability insurance offered

This role is not eligible for visa sponsorship.