Production Administrative Assistant

About the role

The Production Administrative Assistant plays a crucial role in supporting the customer service and production teams at Groundworks, a leading foundation repair and water management company.

Responsibilities

• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order and schedule maintenance
• Handle workflow for customer service calls and production/service technician interactions
• Support administrative needs of a busy customer service-based industry
• Set and confirm install dates
• Mailing customer information packets
• Following up with customers on a variety of issues
• Updates customer records for accuracy

Qualifications

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service experience preferred
• Positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

Working Conditions

• Seeing with the ability to read reports, data, statistics, and information on computer screens are required

Pay & Schedule

• Full-time Onsite

Benefits

• Competitive Pay
• Employee Company Ownership Opportunities
• Industry Leading Training Programs
• Ledership Development and Career Growth Tracks
• Comprehensive and Affordable Benefits Package
• Top Workplace with Award Winning Culture